Questions from General Business Management


Q: Think about the highly publicized safety problems at General Motors (GM

Think about the highly publicized safety problems at General Motors (GM). One observer said that a goal of efficiency had taken precedence over a goal of quality within this company. Do you think mana...

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Q: Contemporary best-selling management books often argue that customers are the

Contemporary best-selling management books often argue that customers are the most important element in the external environment. Do you agree? In what company situations might this statement be unt...

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Q: Consider the factors that influence the environmental uncertainty (rate of change

Consider the factors that influence the environmental uncertainty (rate of change in factors and number of factors in the environment) that are presented in Exhibit 3.4. Classify each of the following...

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Q: Netflix has successfully adapted to a number of challenges in its industry

Netflix has successfully adapted to a number of challenges in its industry. What do you see as some emerging opportunities and threats for the company?

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Q: Assume you are a project manager at a biotechnology company, working

Assume you are a project manager at a biotechnology company, working with managers from research, production, and marketing on a major product modification. You notice that every memo you receive from...

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Q: If you were the leader of a newly formed team, what

If you were the leader of a newly formed team, what might you do to make sure that the team developed norms of high performance?

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Q: Distribution center managers for Anheuser-Busch InBev frequently start the day

Distribution center managers for Anheuser-Busch InBev frequently start the day with a sort of pep rally, reviewing the day’s sales targets and motivating people to get out and sell more beer. What doe...

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Q: As a manager, how would you use symbols to build an

As a manager, how would you use symbols to build an adaptability culture that encourages teamwork and risk taking? What kinds of symbols could you use to promote the values of an involvement culture?...

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Q: One company had 40 percent of its workers and 20 percent of

One company had 40 percent of its workers and 20 percent of its manager’s resign during the first year after reorganizing into teams. What might account for this dramatic turnover? How might managers...

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Q: Two U.S. companies are competing to take over a

Two U.S. companies are competing to take over a large factory in the Czech Republic. One delegation tours the facility and asks questions about how the plant might be run more efficiently. The other d...

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