Questions from General Business

Q: Ryan air, as an airline that provides a service, has

Ryan air, as an airline that provides a service, has to focus on intangible value. How might an airline achieve this goal?

Q: Many reviews of airlines are not objective. Reviews are often tainted

Many reviews of airlines are not objective. Reviews are often tainted by previous experience, popular myths, and issues that are actually beyond the control of the airline. In using these potentially...

Q: Identify and describe the features of a domestic environment. Why is

Identify and describe the features of a domestic environment. Why is it important to a business organization?

Q: In most developed nations, what is the most significant sector in

In most developed nations, what is the most significant sector in terms of employment and national income?

Q: To what extent do you agree with the notion that airlines are

To what extent do you agree with the notion that airlines are a high-contact system? What are the implications of this for airlines?

Q: Identify a local or regional airline and suggest the major factors that

Identify a local or regional airline and suggest the major factors that need to be considered in terms of their operations planning. What needs to be addressed?

Q: Using the same airline, identify common customer complaints and the causes

Using the same airline, identify common customer complaints and the causes for the quality issues. Make at least five suggestions as to how you would improve the customer experience without increasing...

Q: For Sri Lankan tea makers, the quality of the tea is

For Sri Lankan tea makers, the quality of the tea is primarily dependent upon management of the supply chain. How can technology be used to manage the supply chain, and what technology do you recommen...

Q: Visit the website of two coffee manufacturers or producers. Determine how

Visit the website of two coffee manufacturers or producers. Determine how the firms ensure the quality of their product through the production process. How robust is the process, and how does it compa...

Q: Sri Lankan tea factories have sought to improve quality through the management

Sri Lankan tea factories have sought to improve quality through the management of the supply chain and by making improvements to the living conditions of on-site workers. When observed through the len...