Questions from General Operations Management


Q: What job characteristics would lead you to schedule jobs according to “

What job characteristics would lead you to schedule jobs according to “longest processing time first”?

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Q: Why is managing bottlenecks so important in workcenter scheduling?

Why is managing bottlenecks so important in workcenter scheduling?

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Q: Distinguish between dependent and independent demand in a McDonald’s, in an

Distinguish between dependent and independent demand in a McDonald’s, in an integrated manufacturer of personal copiers, and in a pharmaceutical supply house.

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Q: Under what conditions is the assignment method appropriate?

Under what conditions is the assignment method appropriate?

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Q: The chapter discusses the use of Gantt charts in shop floor control

The chapter discusses the use of Gantt charts in shop floor control. You were introduced to Gantt charts in Chapter 4, “Project Management.” Projects and workcenter processes are rather different in n...

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Q: Why is it desired to have smooth, continuous flow on the

Why is it desired to have smooth, continuous flow on the shop floor?

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Q: How would a flowchart help in planning the servicescape layout? What

How would a flowchart help in planning the servicescape layout? What sorts of features would act as focal points or otherwise draw customers along certain paths through the service? In a supermarket...

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Q: Flowcharts are a common process design and analysis tool used in both

Flowcharts are a common process design and analysis tool used in both manufacturing and services. What is a key feature on flowcharts used in service operations that differentiates between the front-o...

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Q: Suppose that operators have enough training to operate both the bronze machines

Suppose that operators have enough training to operate both the bronze machines and the injection molding machine for the plastic sprinklers. Currently, AlwaysRain has 10 such employees. In anticipati...

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Q: The following represents a project that should be scheduled using CPM:

The following represents a project that should be scheduled using CPM: a. Draw the network. b. What is the critical path? c. What is the expected project completion time? d. What is the probability...

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