Questions from General Operations Management


Q: As the degree of customer contact increases in a service operation,

As the degree of customer contact increases in a service operation, what generally happens to the efficiency of the operation?

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Q: List at least four characteristics of a well-designed service system

List at least four characteristics of a well-designed service system.

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Q: A steel product is manufactured by starting with raw material (carbon

A steel product is manufactured by starting with raw material (carbon steel wire) and then processing it sequentially through five operations using machines A to E, respectively (see following table)....

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Q: The following production flow shows Parts O, Q, and T

The following production flow shows Parts O, Q, and T; Subassembly U; and the final assembly for Product V. M to N to O P to Q R to S to T O and Q to U U and T to V N involves a bottleneck operation,...

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Q: For the four basic configurations that follow, assume that the market

For the four basic configurations that follow, assume that the market is demanding product that must be processed by both Resource X and Resource Y for Cases I, II, and III. For Case IV, both resource...

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Q: Following are the process flow sequences for three products: A,

Following are the process flow sequences for three products: A, B, and C. There are two bottleneck operations—on the first leg and fourth leg—marked with an X. Boxe...

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Q: List five major reasons why a new electronic components manufacturing firm should

List five major reasons why a new electronic components manufacturing firm should move into your city or town?

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Q: You have a job assisting the Medical Director at a Family Medical

You have a job assisting the Medical Director at a Family Medical Clinic in New York City. The Medical Director is concerned about the long wait times of patients visiting the clinic and would like to...

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Q: Could a hospital or physician offer a service guarantee? Explain.

Could a hospital or physician offer a service guarantee? Explain.

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Q: How does a physician-driven supply chain differ from a typical

How does a physician-driven supply chain differ from a typical materials supply chain?

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