Questions from General Operations Management

Q: List at least three significant ways in which service systems differ from

List at least three significant ways in which service systems differ from manufacturing systems.

Q: What are characteristics of efficient, responsive, risk-hedging and

What are characteristics of efficient, responsive, risk-hedging and agile supply chains? Can a supply chain be both efficient and responsive? Risk-hedging and agile? Why, or why not?

Q: What is meant by triple-bottom-line strategy? Give

What is meant by triple-bottom-line strategy? Give an example of a company that has adopted this type of strategy.

Q: What are the major priorities associated with operations and supply chain strategy

What are the major priorities associated with operations and supply chain strategy? How has their relationship to each other changed over the years?

Q: Why does the proper operations and supply chain strategy keep changing for

Why does the proper operations and supply chain strategy keep changing for companies that are world-class competitors?

Q: What are the pro and cons of relocating a small or midsized

What are the pro and cons of relocating a small or midsized manufacturing firm (that makes mature products) from the United States to China?

Q: What do the expressions order winners and order qualifiers mean? What

What do the expressions order winners and order qualifiers mean? What was the order winner(s) for your last purchase of a product or service?

Q: Why is simulation often called a technique of last resort?

Why is simulation often called a technique of last resort?

Q: What relationship is there between learning curves and productivity measurement?

What relationship is there between learning curves and productivity measurement?

Q: In manufacturing, quality measures are largely based on hard evidence.

In manufacturing, quality measures are largely based on hard evidence. In health care, quality and service measures are largely based on what?