Questions from General Operations Management

Q: What are the components of the following queuing systems? Draw and

What are the components of the following queuing systems? Draw and explain the configuration of each. a) Barbershop b) Car wash c) Laundromat d) Small grocery store

Q: Do doctors’ offices generally have random arrival rates for patients? Are

Do doctors’ offices generally have random arrival rates for patients? Are service times random? Under what circumstances might service times be constant?

Q: What happens if two single-server systems have the same mean

What happens if two single-server systems have the same mean arrival and service rates, but the service time is constant in one and exponential in the other?

Q: What dollar value do you place on yourself per hour that you

What dollar value do you place on yourself per hour that you spend waiting in lines? What value do your classmates place on themselves? Why do the values differ?

Q: Why is Little’s Law a useful queuing concept?

Why is Little’s Law a useful queuing concept?

Q: State the seven steps, beginning with “Defining the Problem,”

State the seven steps, beginning with “Defining the Problem,” that an operations manager should perform when using simulation to analyze a problem.

Q: What are the advantages of special-purpose simulation languages (see

What are the advantages of special-purpose simulation languages (see below)?

Q: How many times do you need to run a Monte Carlo simulation

How many times do you need to run a Monte Carlo simulation to achieve an appropriate model? Why does it differ from model to model?

Q: How can an operations manager successfully use a simulation model?

How can an operations manager successfully use a simulation model?

Q: Based on available information, lead time demand for PC jump drives

Based on available information, lead time demand for PC jump drives averages 50 units (normally distributed), with a standard deviation of 5 drives. Management wants a 97% service level. a) What value...