Questions from General Operations Management


Q: Alaska Airlines operates in a land of rugged beauty, crystal clear

Alaska Airlines operates in a land of rugged beauty, crystal clear lakes, spectacular glaciers, majestic mountains, and bright blue skies. But equally awesome is its operating performance. Alaska Airl...

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Q: Draw a fish-bone chart showing why an assistant you paid

Draw a fish-bone chart showing why an assistant you paid to prepare a spreadsheet produced one with numerous errors.

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Q: Choose criteria for a checklist to identify the quality problems (possible

Choose criteria for a checklist to identify the quality problems (possible defect issues) for manufacturing shirts and blouses.

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Q: Identify and explain six quality inspections in a service with which you

Identify and explain six quality inspections in a service with which you have had some experience.

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Q: Develop a histogram of the transportation time you took the last ten

Develop a histogram of the transportation time you took the last ten times you travelled to college.

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Q: The Head of Department of your college is concerned about the poor

The Head of Department of your college is concerned about the poor outcomes. He has recorded data presented in the table below for 10 students. He first investigated the students’ at...

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Q: Boxes of Honey-Nut Oatmeal are produced to contain 14 ounces

Boxes of Honey-Nut Oatmeal are produced to contain 14 ounces, with a standard deviation of .1 ounces. Set up the 3-sigma x-chart for a sample size of 36 boxes.

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Q: A process that is considered to be in control measures an ingredient

A process that is considered to be in control measures an ingredient in ounces. Below are the last 10 samples (each of size n = 5) taken. The population process standard deviation, ,...

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Q: Twelve samples, each containing five parts, were taken from a

Twelve samples, each containing five parts, were taken from a process that produces steel rods at Emmanuel Kodzi’s factory. The length of each rod in the samples was determined. The...

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Q: Eagletrons are all-electric automobiles produced by Mogul Motors, Inc

Eagletrons are all-electric automobiles produced by Mogul Motors, Inc. One of the concerns of Mogul Motors is that the Eagletrons be capable of achieving appropriate maximum speeds. To monitor this, M...

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