Questions from General Operations Management


Q: The following list gives the number of defects found in 30 samples

The following list gives the number of defects found in 30 samples of 100 electronic assemblies taken on a daily basis over one month. Plot these data on a run chart, computing the average value (cent...

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Q: He filed a lawsuit against us, Luke,” stated Mike Verssa

He filed a lawsuit against us, Luke,” stated Mike Verssa, the Vice President of Operations for the State Human Resources Commission (SHRC). “Luke, you are his manag...

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Q: Develop cause-and-effect diagrams for any one of the

Develop cause-and-effect diagrams for any one of the following problems: a. Poor exam grade b. No job offers c. Too many speeding tickets d. Late for work or school

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Q: Bill & Becky Travel, Inc. is a full service travel

Bill & Becky Travel, Inc. is a full service travel agency. Data in the worksheet C17 P27 Data in MindTap shows results for the question “Would you recommend us to a friend?” from 200 customers who wer...

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Q: Thirty samples of size 3 resulted in an overall mean of 16

Thirty samples of size 3 resulted in an overall mean of 16.51 and average range of 1.30. Compute control limits for x- and R-charts.

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Q: Twenty-five samples of size 5 resulted in an overall mean

Twenty-five samples of size 5 resulted in an overall mean of 5.42 and an average range of 20. Compute control limits for x- and R-charts.

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Q: Thirty samples of size 4 of the customer waiting time at a

Thirty samples of size 4 of the customer waiting time at a call center for a health insurance company resulted in an overall mean of 14.7 minutes and average range of 0.9 minutes. Compute the control...

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Q: Twenty-five samples, each consisting of 200 loan applications at

Twenty-five samples, each consisting of 200 loan applications at a bank, resulted in a total of 40 applications that had some type of error. Compute the control limits for a p-chart.

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Q: Twenty-five samples of 100 items each were inspected and 68

Twenty-five samples of 100 items each were inspected and 68 were found to be defective. Compute control limits for a p-chart.

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Q: At a pizza restaurant, a 20-week study of 30

At a pizza restaurant, a 20-week study of 30 pizzas per week found a total of 18 pizzas made improperly. Compute control limits for a p-chart.

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