Definition of Nonverbal Communication

Nonverbal Communication is a way to convey information without verbal means that may include but not limited to, posture, body gesture, eye contact, touch, tone of voice, space, and facial expressions.


In management nonverbal communication plays a very crucial role and it tells as much about a person as the person tells himself verbally. For instance, in a job interview if a person is keeping a poor posture or isn’t giving decent eye contact then that person might not get a positive point or rating and might not be selected for the job.


On the other hand, if a senior manager has verbal and nonverbal skills his subordinates are more likely to take his messages and instructions loud and clear and perform (productive) accordingly.

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