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Question: Bob's Country Kitchen, a small family-


Bob's Country Kitchen, a small family-owned restaurant in northern New York, has seen a drop in profitability over the past three years and the owners want to know why. Bob's has been a local favorite for the past 20 years. Two brothers opened it in the early 1980s because they couldn't find a burger they liked Bob's initially served only hamburgers, but has rapidly expanded to almost all types of American food. Bob's became so popular in the late 1980s that Tom and Bob (the owners) had to hire several people to help manage the day-to-day activities of the restaurant. Until this point, Tom and Bob had managed the place themselves. Bob and Tom felt that their new management was doing a good job and so they gradually became less and less involved. In 2014 Bob and Tom gave up all management duties to Joel, a friend of the family who had been employed by Bob's for IS years. Bob's has no computer system in place for customer orders-each order is written on a pad with a duplicate carbon, one copy is taken to the kitchen, and the other is given to the customer. All customers pay at the old cash register at the front of the restaurant, after which their receipts are pegged on a tack and are totaled at day's end to determine total sales. Bob and Tom have noticed a gradual decline in profits over the past three years and, up until now, figured it was just because of increased restaurant competition in the area. However, it seemed odd to Bob and Tom that revenues had increased substantially but profits had not. When asked about the change in relationships between revenues and profits, Joel said it was because of a large increase in the cost of food and that he had to pay his employees more with the increased competition. Bob and Tom have no reason to disbelieve Joel, because he is a trusted family friend. Joel's responsibilities at Bob's include preparing the nightly deposits, managing accounts payable, handling payroll, and performing the bank reconciliations. He also has the power to write and sign checks. No one checks his work.
1. What possible opportunities does Joel have to commit fraud?
2. What signs could signal a possible fraud?
3. How likely is it implementing a few internal control activities could reduce the opportunities for fraud?
4. Which internal control activities would you suggest be implemented?


> Dennis Jones, an old college friend, contacted you last week Dennis owns several car washes, and he believes that financial statement fraud may be occurring. (He pays each car wash manager a bonus if a certain level of profits is earned and is worried th

> A large manufacturing business has hired you as a fraud detection specialist. The first day on the job your boss asks you the following questions: 1. What is Benford's Law? 2. In what situations is it appropriate to use Benford's Law, and in what situa

> By examining first digits, Company XXX suspects fraud. You are asked to review the sample of invoices shown on the previous page to see if they make sense. You are familiar with several fraud detection methods and are eager to try out Benford's Law. 1.

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> Boxer Incorporated has hired you as a consultant to implement a data-driven fraud detection program in the company. One of the owners, Priscilla Boxer, asks you to give a presentation to several executives on the data-driven approach. 1. What are the pr

> Sally was aware of a fraud being committed by one of her co-workers, but she never reported it. What are some possible reasons for her hesitancy to come forward?

> 1. According to the chapter, which groups (auditors, managers, co-workers, company accountants, or friends) are in the best position to observe fraud symptoms in each of the three elements of fraud? 2. Which group is surprisingly absent in each element?

> Many people feel that it is the job of auditors to detect fraud. What circumstances make it difficult for auditors to detect fraud? Who is more likely to be in a better position than auditors to detect fraud?

> You have been hired by a small firm to analyze its accounts receivable department and assess how susceptible it is to fraud. The company operates a table manufacturing facility. The only employee in accounts receivable is Joanne, an employee of 10 years.

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> Joan Longhurst, along with three of her best friends, started her own ranching operation in Hawaii. The business began with two bulls and 20 heifers. After their first year, the partners were turning profits, and everything seemed to be going well. The h

> James Davis owns a small Internet service provider business. Recently, customers have been complaining that they are overcharged and are not receiving timely customer service. Billing rates seem to increase without notice. Five years ago, James used fund

> A “Big 4” accounting firm was auditing a limited real estate partnership that had three general partners (all brothers) and 2,000 limited partners. The limited partnership owned real property that was leased by Arby's, Sizzler, and other restaurants in v

> Consider the three aspects of the fraud motivation triangle. If you were hired by the board of directors to tell them what they could do to prevent fraud, what general activities would you tell them to engage in? List four or more activities for each of

> John Adams is the manager at a local store. The store opened four years ago and has been doing very well. With current business growing, John decided to hire Peter O'Riley to work as an accountant. When Peter started working at the store, he found severa

> Cal Smith Jr. is the night manager at a local doughnut shop that is doing very well. The shop sells doughnuts seven days a week, 24 hours a day. Cal runs the graveyard shift by himself because none of the other employees want to work at night. Since open

> Robert was the chief teller in a large New York bank. Over a period of three years, he embezzled $1.5 million. He took the money by manipulating dormant accounts. Unfortunately, Robert was both responsible for handling dormant accounts and for dealing wi

> Mary is the owner of a small flower shop. With only 12 employees, the environment is one of trust. Mary personally knows each employee, and most have worked at the shop since its opening. Although few controls exist, Mary is the only person allowed to si

> Danny has been working at Gant Automobile for two years. He feels forttmate to have held his job for so long, considering his past, which involved being fired for fraudulent activities in two different cases. His boss, Mr. Gant, is generally a pretty col

> Advances in technology have had no effect either on the size or frequency of fraud or on the detection or investigation of fraud.

> Joseph Gonzales recently bought a new business that included a small 20-room motel and coffee shop. He hired a young couple to nm the business and plans to pay them a monthly salary. The couple will live for free in a small apartment behind the motel off

> While performing an audit of TCC Corporation, the audit team noticed something that didn't look right. The company's receivables aging report showed that bank loan eligible receivables were approximately $91 million. The audit team calculated the bank lo

> Nellie works for a large Fortune 500 company. She heads the information systems department and works closely with the accounting department. The company works with many associates. They have many buyer and supplier companies they work with. Nellie knows

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> Because ABC Company suffered large losses from fraud last year, senior management has decided to be more proactive in implementing a fraud prevention environment. In interviewing employees, they found that many employees were unclear about which behavior

> MegaGlobular is a large, private international corporation that has been experiencing problems with fraud. Management has heard of the success other companies have had with whistle-blowing programs mandated by the Sarbanes-Oxley Act and decides to implem

> Jorge recently graduated with his MBA from a prestigious Ivy League school. Lacking extemal financial support, Jorge was forced to finance his MBA with a significant amount of student debt. Unfortunately, he also developed a love of eating out and golfin

> A controller of a small fruit-packing company in California stole $212,000 from the company. When asked why, he said, "Nobody at the company (especially the owners) ever talked to me. They treated me unfairly, they talked down to me, and they were rude t

> Karen, a friend of yours, recently started her own business, The Bike and Boulder Company (B&B). B&B specializes in the sales of mountain bikes and rockclimbing equipment. Karen is pulling the finishing touches on her company policies and procedures. She

> In 2001 the country of Peru was thrown into political turmoil as its president, Alberto Fujimori, was accused of conspiring with the head of the national army to accept bribes and steal money from the government. As a result, Fujimori fled the country to

> The only group/business that must report employee embezzlement is the federal government.

> When a fraud has occurred within an organization, management must decide what follow-up action to take. Briefly describe the three follow-up alternatives available to organizations.

> Predication refers to circumstances that would lead a reasonable professional to believe that fraud has occurred. Why should you not conduct a fraud investigation without predication?

> The text pointed out that it is important to hire employees who are honest and have a well-defined personal code of ethics. Derek Bok, former law professor and president of Harvard University, has suggested that colleges and universities have a special o

> You have recently graduated from college with an MBA. Upon graduation, you start working for Roosevelt Power Plant The boss, Mr. Jones, invites you into his office. Mr. Jones describes to you a large fraud that has recently taken place in the company. He

> Assume that you are the fraud expert for a large Fortune 500 company located in Miami, Florida. In a recent meeting with the executive committee, one of the officers explains that the fraud prevention program, which teaches managers and employees how to

> Fraud detection is an important element of minimizing losses to fraud, especially if frauds can be detected early. Explain why it is important that frauds be detected early.

> The chapter stressed that preventing fraud is the most cost-effective way to reduce losses from fraud. Why is fraud prevention more cost effective than fraud detection or investigation?

> Peter Jones, a senior accountant, and Mary Miller, a junior accountant, were the only accountants for XYZ Company, a medium-sized business. Peter had been with the company for over four years and was responsible for the Purchasing Department. Mary had be

> As a fraud expert asked to investigate possible fraud at a local nonprofit organization, you suspect that one of the workers, Stacey, has been embezzling money. After securing enough evidence to be very confident of Stacey's guilt, you speak with the pre

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> Many companies try to hide their losses from fraud rather than make them public.

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> You are the controller at a start-up company named HyperGiobal created by your friend, Kevin. Your company is growing quickly, and you and Kevin are finding it difficult to hire qualified people fast enough. Kevin suggests over lunch that you should expe

> Assume that you are a consultant for Long Range Builders, a company that specializes in the mass production of wood trusses. The trusses are used in the building of houses throughout the United States, Canada, and Mexico. While implementing a fraud preve

> FCS Fund Management is an investment marketing business with sales of over $10 million and with offices in Norwich, Connecticut; Dubai; and Hong Kong. It sells high-yield investment schemes, offering returns of up to 20 percent. FCS has clients in the Un

> In October 2014, the following case was heard in New Jersey. A former optometrist was sentenced to seven years in state prison for conspiracy, theft by deception, falsifying records, and falsification of records relating to medical care, as part of a mas

> Alexia Jones is a worker at a local 24-hour pharmacy. Alexia works the night shift and is the only worker. Because management is cost-conscious and business is slow at night, Alexia has been given the responsibility to do the accounting from the previous

> Full-of-Nature is a vitamin supplement company in New York that makes different herbal pills for gaining muscular strength, losing weight, and living a healthier life. You have been hired to audit Full-of-Nature and soon realize that the company has many

> The following actual fraud occurred in a communications company. What Ruth Mishkin did in her spare time didn't concern the Boca Raton, Florida, public relations firm where she worked very much. "We thought she was just playing cards with the girls," say

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> In civil cases, fraud experts are rarely used as expert witnesses.

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> Nancy is the receptionist and office manager at a local doctor's office where you are working as a doctor's assistant. The doctor leaves Nancy to handle all office duties, including collecting cash receipts, billing patients, depositing checks, and the m

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> You are the owner of a local department store in a small town. Many of your employees have worked for your company for years, and you know them and their families very well. Because your business is relatively small, and because you know your employees s

> As a new staff member in a large national company, you are excited about your career opportunities. You hope senior employees in the company will perceive you as being one of the "rising stars." During your first week of training, you are assigned a ment

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> As an auditor, you have discovered the following problems with the accounting system of Jefferson Retailers. For each of the following occurrences, tell which of the five internal control activities or procedures was Jacking. Also, recommend how the comp

> Your friend John works for an insurance company. John holds a business degree and has been involved in the insurance business for many years. In a recent conversation, John shares some company information with you. He has heard that the internal auditors

> After receiving an anonymous note indicating fraudulent activities in the company, XYZ Company officials discover that an employee has embezzled a total of $50,000 over the past year. Unfortunately, this employee used an assumed identity and has suddenly

> You are a new summer intern working for a major professional services firm. During your lunch break each day, you and a fellow intern Bob eat at a local sandwich shop. One day, Bob's girlfriend joins you for lunch. When the bill arrives, Bob pays with a

> Most people agree that fraud-related careers will be in demand in the future.

> A bookkeeper in a $3 million retail company had earned the trust of her supervisor, so various functions normally reserved for management were assigned to her, including the authority to authorize and issue customer refunds. She proceeded to issue refund

> You're telling your boyfriend about your classes for the new semester. He is very interested and intrigued by the idea of becoming a fraud detective, but wants to know whether fraud detectives will have job security and the type of work that is available

> Fellow students in your fraud examination class are having a hard time understanding why statistics on fraud are so difficult to obtain. What would you say to enlighten them?

> For each of the following examples, identify whether the fraud is employee embezzlement, management fraud, investment scam, vendor fraud, customer fraud, or miscellaneous fraud 1. Marcus bought a $70 basketball for only $30, simply by exchanging the pri

> You are having lunch with another student. During the course of your conversation, you tell your friend about your new fraud examination class. After you explain the devastating impact of fraud on businesses today, she asks you the following questions:

> After telling one of your parents that you want to be a fraud examiner after graduation, your father expresses concerns about your career choice. How would you explain to your father the kind of career opportunities you will have as a fraud examiner, the

> While discussing your class schedule with a friend who is an accounting major, your friend describes why she decided not to take the fraud class you are enrolled in: "With advances in audit technology and the increased digitalization of business records,

> Upon hearing that you are enrolled in a fraud class, a manager of a local business asks, "I don't understand what is happening with all these major scandals such as the Bernie Madoff scandal, the Goldman Sachs accusations, and the Enron fraud. There are

> Bob, who works as a credit manager for a large bank, has a reputation for being a very hard worker. His convenient downtown apartment is located near the bank, which allows him to work undisturbed late into the night. Everyone knows that Bob loves his jo

> When is it appropriate to hire a document expert? When is it not required?

> All frauds that are detected by organizations are made public.

> What types of cases should use link analysis software? Is the cost justified in these cases?

> Does concealment investigation change when electronic transactions are involved?

> Why is it more difficult to tell if someone can be trusted on the Internet than in person?

> Ask a friend (who isn’t biased by reading this) to generate 25 numbers between 0 and 100 on a scratch piece of paper. Calculate the distribution of digits in the first position: how many 1s, how many 2s, and so forth? Do the numbers match Benford’s Law?

> What are the relative advantages and disadvantages of ODBC compared with text file import?

> Why is it important to conduct activities that do not arouse suspicion first and interview the primary subject near the end of your investigation? What could occur if you fail to do this?

> How are the six steps in the data-driven approach to fraud detection different from the traditional reactive approach?

> O.J. Simpson was tried for murder both criminally and civilly. He was found innocent in the criminal trial but guilty in the civil trial. Why do you think that is the case?

> It is obvious that controls are important in a business organization to get employees and others to act in a manner consistent with management or the owner’s desires. In what other settings would controls be important?

> What other unusual financial statement relationships may exist in the presence of a fraud?

> There is no difference between a Certified Fraud Examiner (CFE) and a Certified Public Accountant (CPA).

> Investigations of perpetrators' net worth and lifestyles help investigators know what class of society the perpetrators are from.

> Do you agree with the statement that most people are capable of committing fraud? Do you believe that you are capable of committing fraud?

> Do you really believe that having a written code of conduct will reduce fraud and other dishonest acts in an organization?

> Why do you think a fraud perpetrator who is caught would suffer more humiliation and embarrassment than a bank robber or other property offender?

> Why do you think it is easier for top management to manipulate the financial statements than for other individuals in an organization?

> What is the best time during an investigation to calculate the net worth method on your subject?

> What are the best methods of obtaining documentary evidence? Why?

> The Gramm–Leach–Bliley Act protects against the use of false pretenses. In what ways did this act have positive investigative consequences?

> Why are state and local sources of information generally more useful than federal sources of information?

> You own a local pizza delivery store. Cesar Rodriquez has been working for you as a manager for two years and has been a close friend of yours. Cesar has the reputation of being a hard worker and has not taken vacation for the entire time he has worked f

> You are an accounting student at the local university pursuing your master's degree. One of your friends has been intrigued by the numerous frauds that have been reported in the news. This friend knows you are going to pursue a job as an auditor with a l

> The ACFE is a nonprofit organization dedicated to the prevention and dedication of fraud throughout the world.

> Clever, Inc., is a car manufacturer. Its 2018 income statement is as follows: Alexander, Inc., is a car rental agency based in Florida. Its 2018 income statement is as follows: During 2018, both Clever, Inc., and Alexander, Inc., incurred a $1,000 frau

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