Do the potential advantages, identified in response to Question 1, outweigh the potential disadvantages?
> Did United Airlines engage in effective crisis management, and why or why not? If you were the public relations manager at United Airlines, what steps would you have recommended the company take when these incidents occurred?
> Did these incidents constitute a crisis, as defined in the chapter?
> Did these incidents impact the firm corporate identity or corporate image, or both, as described in the chapter?
> What was the impact of the incidents described in the case on United Airlines reputation?
> Would Salesforce philanthropic programs lead you to consider working for this company, and why or why not?
> If you were a corporate philanthropy manager for Salesforce, how would you evaluate the impact of the company giving? What kinds of impacts would you attempt to measure?
> What are the benefits and risks to Salesforce of its approach to philanthropy?
> Do you consider Salesforce various charitable initiatives to exemplify strategic philanthropy, as defined in this chapter? Why or why not?
> What does integrated philanthropy mean, and how does it compare with the philanthropic initiatives of other companies discussed in this chapter?
> If you applied the strategic radar screens model to this case, which of the eight environments would be most significant, and why?
> What evidence do you see in this case of the three kinds of corporate philanthropy discussed in this chapter: contributions of cash, in-kind products or services, and employee time?
> What more, if anything, could IKEA do now to improve sustainability in the cotton sector?
> What motivated actors throughout the complex cotton supply chain to comply with IKEA sustainability goals?
> What were the advantages and disadvantages to IKEA of working collaboratively with other companies and NGOs to improve sustainability in its cotton supply chain?
> What characteristics of the cotton supply chain made enforcing its code of conduct especially challenging for IKEA?
> What social, ethical, and environmental risks were present in IKEA cotton supply chain?
> Draw a supply chain map of IKEA cotton supply chain.
> What do you think Xiuying will do? What do you think she should do? Why?
> If an employer request to change someone name is intended to make it easier for others to pronounce, is this a violation of Title VII? Why or why not?
> If you were an HR manager for one of the companies described in the case, what changes would you make to ensure that the hiring process was fair and inclusive? What changes would you make to promote an inclusive and equitable corporate culture?
> Describe the performance “expectations gap found in the case. What were the stakeholders (consumers, employees, legislators) expectations, and how did they differ from Robinhood’s performance?
> Even though it was discovered that a disgruntled employee fraudulently sent posts to Black applicants rejecting their applications based on their names, should Mantality be held responsible?
> Do you think that Jinghua, Francisco, and Dhiriti nicknames promote or hamper workplace inclusion? Explain your answer.
> What dimensions of diversity are represented in a name?
> How would the PRO Act affect situations similar to the union campaign described in this case?
> Why do you believe that Amazon opposed the unionization of its employees? Would unionization of its workers benefit Amazon in any way?
> Amazon efforts to counter efforts to unionize are legal, but are these efforts ethical?
> Amazon has consistently defeated worker efforts to unionize. What factors make it particularly difficult for Amazon workers to unionize?
> Why do you think management was unresponsive to employee concerns? What factors could prevent managers from addressing employee concerns?
> Which workplace rights were violated in this situation?
> Was the settlement fair to consumers, or not?
> What was the public issue facing Robinhood in this case?
> What are the advantages and disadvantages to consumers of a class action lawsuit of the kind described here?
> If you were an owner of a VW, Audi, or Porsche vehicle equipped with a defeat device, what would be your options? What would you choose to do, and why?
> What were the potential benefits and risks to Volkswagen of its decision to defraud consumers and regulators?
> Did Volkswagen violate any U.S. consumer protection laws, and if so, which ones?
> In what ways were consumers (car owners) harmed by Volkswagen actions?
> What do you recommend senior executives and the board of Wynn Resorts do now?
> Do you think Wynn Resorts institutional and individual shareholders used the rights described in this chapter effectively to protect their interests? Why or why not?
> Did the board of directors of Wynn Resorts operate according to the principles of good corporate governance, as described in this chapter? Why or why not?
> Do you think Steve Wynn executive compensation was justified, and why or why not?
> If you were the chief technology officer of a company that was developing autonomously driven vehicles, what steps would you take to manage this technology appropriately?
> If you were a member of Robinhood’s leadership team, what would you have decided to do (or not to do) in the face of emerging concerns about online investing apps?
> Do you think federal or state governments should regulate the emergence of autonomous driving technology, and if so how?
> What steps could business, government, or individual drivers take to reduce the risk of hacking in autonomous vehicles?
> Are the threats of harm from autonomous vehicles simply an acceptable risk, especially when compared to fatalities caused by human-driven vehicles?
> What are the benefits and costs, or advantages and disadvantages, of autonomous driving technology to various corporate stakeholders and society?
> Could China social credit system be adopted in other countries? What would be the obstacles in other countries that do not exist in China?
> The chapter discusses various ethical challenges involving technology. What ethical challenges are present in the Chinese social credit system? What changes might the Chinese government make to address these ethical challenges?
> What are the potential advantages and disadvantages for individuals and society of China social credit system?
> Do you believe GM will succeed? Why or why not?
> Do you consider GM a corporate sustainability leader? Why or why not?
> In your opinion, did Robinhood respond appropriately to this issue? Why or why not?
> What would be the impact of GM proposed actions on its stakeholders, including consumers, workers, and shareholders?
> Do you believe GM commitments are wise from a business perspective? Why?
> Do you believe that government policy and regulations influenced GM decision-making? If so, how?
> What did General Motors commit to doing? How would its actions help address the environmental problems identified in Chapters 9 and 10?
> In what ways does the adoption of clean cookstoves address the sustainable development goals?
> What would be the benefit to multinational corporations, such as CEMEX, Marks & Spencer, and Dow Corning, of participating in this effort?
> Which sectors (e.g., government, business, and civil society) would need to be involved in a successful campaign to promote clean cook stoves in the developing world, and what would be the contributions of each?
> In what ways would the widespread adoption of clean cook stoves address the environmental issues discussed in this chapter?
> In what ways would the widespread adoption of clean cookstoves address the global environmental issues discussed in this chapter?
> Should Chinese and other country’s steel producers be permitted to engage as a political participant in the U.S. political environment to protect their economic interests?
> If you were in Meyer’s position, what tipping policy would you support to best meet the needs of all the company’s stakeholders? What steps should the USHG management team take to implement this approach?
> What levels of corporate political involvement, as shown in Figure 8.5, are evident in the case?
> What other political strategies could the steel industry have used to promote their interests and how?
> What political strategies, as shown in Figure 8.2, did the steel industry use to gain tariff protections?
> Did the steel industry act appropriately as a participant in the political environment when it sought economic protection from foreign steel imports?
> Do you think the United States or the European Union used public policy better to respond to the pandemic? Why do you think so?
> What else could either government do to protect their citizens and businesses from the impact?
> In your view, was it more important for governments to respond to the pandemic with economic or social assistance policies?
> What types of public policy are evident in the U.S. and EU economic relief packages?
> Trace the basic elements of the public policy process found in this case.
> Why did Vales employees and members of the community not advocate effectively for improvements in the dams safety?
> Identify the stakeholder groups that will be impacted by Meyer’s decision to reintroduce tips. For each, identify its interests and power, with respect to tipping policy. (Note: Some stakeholders may have different segments, with varying interests and po
> What role did the relationship between Vale and TUV SUD play in the dam disaster? Did TUV SUD have a conflict of interest, and if so, what was the conflict?
> What additional ethical safeguards were needed at Vale that could have prevented, or mitigated the harms from, the dam collapse?
> What ethical safeguards were present at Vale at the time of the dam collapse? Why did they not prevent the dam collapse?
> Using Figure 6.1, how would you classify the ethical climate at Vale? In what way did it contribute to the mine collapse? What ethical climate might have prevented the dam collapse?
> If you were Mike Roman, what would you do to make an ethical decision?
> Which of the several types of moral intensity are relevant in the case?
> Considering the stages of moral development outlined in Figure 5.4, at what stage would you classify a decision to give priority to U.S. customers? Why?
> Considering the four methods of ethical analysis presented in this chapter: a. Would directing N95 respirators first to U.S. customers be consistent with 3M values, as stated in their code of ethics? b. What would be the costs and benefits to key stakeho
> Do you believe it was right for the Administration to ask 3M to direct its N95 respirators first to U.S. customers? Why or why not?
> What further steps could be taken by governments, NGOs, and companies to strengthen the process to exclude conflict minerals from the global supply chain?
> List the four kinds of tipping mentioned in this case. If you worked in a restaurant, which kind of tipping would you support, and why? If you were a customer in a restaurant, which kind of tipping would you support, and why?
> In what ways did Intel collaborate with other sectors (governments and civil society) in its efforts to eliminate conflict minerals from its products? What strengths and weaknesses did each sector bring to the task?
> Why was Intel unable to eliminate conflict minerals from its supply chain unilaterally, that is, without the help of others?
> Consider the three sectors discussed in this chapter (business, government, and civil society). What were the interests of each, with respect to conflict coltan, and in what ways did their interests converge?
> How do conflict minerals, and in particular, conflict coltan get their name? What groups benefited from the trade in conflict minerals? What groups were hurt by it?
> What stage of global corporate citizenship (using Figure 3.5) is Gravity Payments operating at, and why do you think so?
> Is Price acting like an executive of a firm that could be certified as a B corporation?
> What arguments in support of, or concerns about, corporate social responsibility (referring to Figure 3.3) are relevant to this case?
> What principles of global corporate citizenship (using Exhibit 3.A) are evident in this case?
> Is Price demonstrating elements of corporate social responsibility by his actions in this case, or not? Are his actions creating shared value at Gravity Payments?
> Apply the issue management life cycle process model to this case. Which stages of the process can you identify?
> What is the focal organization in this case, and what decision did it make?
> A 15-cm-black disk is placed halfway between two black 3-m-diameter disks that are 7 m apart with all disk surfaces parallel to each other. If the surroundings are at 0 K, determine the temperature of the two larger disks required to maintain the smaller
> A large slab of steel 0.1 m thick contains a 0.1-m-diameter circular hole whose axis is normal to the surface. Considering the sides of the hole to be black, specify the rate of radiative heat loss from the hole. The plate is at 811 K, and the surroundi
> A radiation source is to be built as shown in the diagram for an experimental study of radiation. The base of the hemisphere is to be covered by a circular plate having a centered hole of radius R/2. The underside of the plate is to be held at 555 K by
