During the depths of the subprime lending crisis in 2008, a major U.S. investment banking firm, Goldman Sachs, required a $10 billion bailout from the U.S. government’s Troubled Asset Relief Pro- gram (TARP) to stay afloat. But in 2009, Goldman’s fortunes reversed as the firm earned $13.4 billion profit, repaid the $10 billion to TARP, and paid its employees over $16 billion.1 The firm’s nickname, “Golden Socks,” appears to be well earned. But is this spectacular reversal just too good to be true—or at least the result of unethical, if not illegal, practices? Did Goldman profit unfairly by somehow taking advantage of unsuspecting clients or by undermining a floundering United States or even world economy? In fact, serious allegations have been raised about Goldman’s role in the financial crisis, including the following: 1. Duping American International Group, Inc. (AIG) into insuring poor-quality mortgage securities and then a. triggering insurance payments to Goldman by setting artificially low securities valuations, thereby b. precipitating a $130 billion–plus bailout of AIG and a transfer of 79.9% equity ownership to the U.S. Federal Reserve Bank and c. causing the U.S. government to pay $52.5 million to Goldman in settlement of credit default swaps in which AIG had insured mortgage securities.2 2. Betting against clients by taking “short positions on collateralized debt obligations [CDOs] that it had created and sold to clients.”3 3. Stuffing “these CDOs with inferior mortgage assets that ensured their collapse.”4 The ABACUS Deal: Goldman Engineered, Paulson & Co. Influenced The spotlight fell on one of Goldman’s transactions, known as ABACUS 2007- AC1, when the SEC filed securities fraud charges on April 16, 2010, against Goldman and one of its employees, Fabrice Tourre, who vainly dubbed himself the “fabulous Fab” for creating the deal.5 According to the SEC’s allegations, Goldman created and marketed a synthetic CDO to customers without disclosing to investors that the underlying subprime residential mortgage-backed securities (RMBS) had been selected, in part, by a hedge fund, Paulson & Co. Inc.,6 which immediately bet that ABACUS 207-AC1 would fail by buying CDSs from Goldman (GS&Co) that effectively insured against losses related to that failure.7 According to the SEC, The deal closed on April 26, 2007. Paulson paid GS&Co approximately $15 million for structuring and marketing ABACUS 2007-AC1. By October 24, 2007, 83% of the RMBS in the ABACUS 2007-AC1 portfolio had been downgraded and 17% was on negative watch. By January 29, 2008, 99% of the portfolio had allegedly been downgraded. Investors in the liabilities of ABACUS 2007- AC1 are alleged to have lost over $1 billion. Paulson’s opposite CDS positions yielded a profit of approximately $1 billion.8 On July 15, 2010, the SEC announced that Goldman had paid $550 million, the highest penalty ever paid to settle the case, and agreed to remedial actions but did not admit or deny the allegations. Two hundred and fifty million was to be returned to investors, and $300 million was paid to the U.S. Treasury. In court papers filed, Goldman acknowledged that the marketing materials for the ABACUS 2007-AC1 transaction contained incomplete information. In particular, it was a mistake for the Goldman marketing materials to state that the reference portfolio was “selected by” ACA Management LLC without disclosing the role of Paulson & Co. Inc. in the portfolio selection process and that Paulson’s economic interests were adverse to CDO investors. Goldman regrets that the marketing materials did not contain that disclosure.9 Deals with AIG AIG, once the world’s largest insurer, began to insure portions of subprime mortgage deals in 2003.10 Many observers came to believe that the company “was reck- less during the mortgage mania,” and as it turned out, AIG “had written far more insurance than it could possibly have paid off if a national mortgage debacle occurred—as, in fact, it did.”11 This was the underlying reason why the federal government had to step in September 2008 and ultimately bail out AIG by providing $180 billion and taking over the company.12 Reports have indicated that Goldman received $7 billion from AIG before the rescue and $12.9 billion after the rescue, plus “a portion of $11 billion in taxpayer money that went to Société Générale, a French bank that traded with AIG, was subsequently transferred to Goldman under a deal the two banks had struck.”13 Since Goldman knew that AIG was insuring other companies’ deals as well, should Goldman not have known that AIG was being stretched, in a risk of default sense, to or beyond that company’s reasonable limit? It is possible that the black swan14 phenomenon was at work. AIG and many other insurers and investors put such a low probability on a national mortgage default that they discounted the overall impact far too much and did not have a clear view of the risk limits of AIG and other market participants. But it has been reported that Goldman was betting significant capital that the mortgage market would decline or crash as early as 2006.15 Moreover, Goldman was pressing AIG to recognize Goldman’s abnormally low market valuations on the mortgages insured so that AIG would have to pay off on their insurance. These valuations were so low that AIG objected strenuously, but Goldman would not submit them to outside adjudication.16 Betting against the Market and Clients: A Shift in Focus and Culture Goldman’s significant bets in 2006 and later against the stability of the national mort- gage raise other concerns. Throughout this period, Goldman was actively structuring deals like ABACUS and marketing these to their investor clients. But Goldman was being disingenuous. They were marketing mortgage-backed securities to their clients while at the same time investing Goldman’s own resources in ways that would pay off if mortgage securities sank in value (e.g., short positions). In addition, Goldman’s proprietary trading would be undermining the market price of the mortgage-backed securities being sold to others. It is worth noting that the financial market reforms introduced in September 2010 crystallized the so-called Volker Rule,17 which placed restrictions on proprietary trading by investment banks based on conflict-of- interest concerns.18 Goldman’s culture and revenue had changed significantly since the 1990s toward a heavy reliance on proprietary trading and special situation investing and away from the traditional investment bank services of “getting to know companies and their executives inside out, while advising them on mergers, acquisitions, and stock offerings.”19 Once the dominant activity, traditional investment banking services were increasingly dwarfed by proprietary trading until in 2009 proprietary trading “accounted for three-quarters of the firm’s $45 billion (U.S.) in revenues,”20 whereas investment banking accounted for only a tenth. Although both activities are intended to generate profit, the “time frame and approach—executives wooed over years of lunches and dinners, not rapid-fire trades during the course of a day—are poles apart.”21 “On the investment banking side, you protected your clients and your market share,”22 both of which involved long-term thinking and stewardship. “On the trading side, it was all about making money.”23 This shift in thinking was articulated in what has become known as the “fork in the road speech” given in 2005 by Lloyd Blankfein, who was then the chief operating officer. “He argued Goldman had to com- bine its roles as an adviser, financier, and investor, or risk irrelevance. By focusing more on putting its own money to work, new conflicts would arise, but Goldman was skilled at managing them, he said.”24 Goldman Sachs’s Response: “… Not Guilty. Not One Little Bit.” According to Goldman’s senior executives, as might be expected, the firm is “not guilty. Not one little bit.”25 In the firm’s Letter to Shareholders26 accompanying its 2009 Annual Report, these executives provide Goldman’s official response, as follows: Our Relationship with AIG Over the last year, there has been a lot of focus on Goldman Sachs’ relationship with AIG, particularly our credit exposure to the company and the direct effect the U.S. government’s decision to support AIG had or didn’t have on our firm. Here are the facts: Since the mid-1990s, Goldman Sachs has had a trading relationship with AIG. Our business with them spanned a number of their entities, including many of their insurance subsidiaries. And it included multiple activities, such as stock lending, foreign exchange, fixed income, futures and mortgage trading. AIG was a AAA-rated company, one of the largest and considered one of the most sophisticated trading counterparts in the world. We established credit terms with them commensurate with those extended to other major counterparts, including a willingness to do substantial trading volumes but subject to collateral arrangements that were tightly managed. As we do with most other counterparty relationships, we limited our overall credit exposure to AIG through a combination of collateral and market hedges in order to protect ourselves against the potential inability of AIG to make good on its commitments. We established a pre-determined hedging program, which provided that if aggregate exposure moved above a certain threshold, credit default swaps (CDS) and other credit hedges would be obtained. This hedging was designed to keep our overall risk to manageable levels. As part of our trading with AIG, we purchased from them protection on super- senior collateralized debt obligation (CDO) risk. This protection was designed to hedge equivalent transactions executed with clients taking the other side of the same trades. In so doing, we served as an intermediary in assisting our clients to express a defined view on the market. The net risk we were exposed to was consistent with our role as a market intermediary rather than a proprietary market participant. In July 2007, as the market deteriorated, we began to significantly mark down the value of our super-senior CDO positions. Our rigorous commitment to fair value accounting, coupled with our daily transactions as a market maker in these securities, prompted us to reduce our valuations on a real-time basis which we believe we did earlier than other institutions. This resulted in collateral disputes with AIG. We believe that subsequent events in the housing market proved our marks to be correct—they reflected the realistic values markets were placing on these securities. Over the ensuing weeks and months, we continued to make collateral calls, which were based on market values, consistent with our agreements with AIG. While we collected collateral, there still remained gaps between what we received and what we believed we were owed. These gaps were hedged in full by the purchase of CDS and other risk mitigants from third parties, such that we had no material residual risk if AIG defaulted on its obligations to us. In mid-September 2008, prior to the government’s action to save AIG, a majority of Goldman Sachs’ exposure to AIG was collateralized and the rest was covered through various risk mitigants. Our total exposure on the securities on which we bought protection was roughly $10 billion. Against this, we held roughly $7.5 billion in collateral. The remainder was fully covered through hedges we purchased, primarily through CDS for which we received collateral from our market counterparties. Thus, if AIG had failed, we would have had the collateral from AIG and the proceeds from the CDS protection we purchased and, therefore, would not have incurred any material economic loss. In this regard, a list of AIG’s cash flows to counterparties indicates little about each bank’s credit exposure to the company. The figure of $12.9 billion that AIG paid to Goldman Sachs post the government’s decision to support AIG is made up as follows: $4.8 billion for highly marketable U.S. Government Agency securities that AIG had pledged to us in return for a loan of $4.8 billion. They gave us the cash, we gave them back the securities. If AIG hadn’t repaid the loan, we would simply have sold the securities and received the $4.8 billion of value in that way. An additional $2.5 billion that AIG owed us in collateral from September 16, 2008 (just after the government’s action) through December 31, 2008. This represented the additional col- lateral that was called as markets continued to deteriorate and was consistent with the existing agreements that we had with AIG. $5.6 billion associated with a financing entity called Maiden Lane III, which was established in mid-November 2008 by the Federal Reserve to purchase the securities underlying certain CDS contracts and to cancel those contracts between AIG and its counterparties. The Federal Reserve required that the counterparties deliver the cash bonds to Maiden Lane III in order to settle the CDS contracts and avoid any further collateral calls. Consequently, the cash flow of $5.6 billion between Maiden Lane III and Goldman Sachs reflected the Federal Reserve paying Goldman Sachs the face value of the securities (approximately $14 billion) less the collateral (approximately $8.4 billion) we already held on those securities. Goldman Sachs then spent the vast majority of the money we received to buy the cash bonds from our counterparties in order to complete the settlement as required by the Federal Reserve. While our direct economic exposure to AIG was minimal, the financial markets, and, as a result, Goldman Sachs and every other financial institution and company, benefited from the continued viability of AIG. Although it is difficult to determine what the exact systemic implications would have been had AIG failed, it would have been extremely disruptive to the world’s already turbulent financial markets. Our Activities in the Mortgage Securitization Market Another issue that has attracted attention and speculation has been how we managed the risk we assumed as a market maker and underwriter in the mortgage securitization market. Again, we want to provide you with the facts. As a market maker, we execute a variety of transactions each day with clients and other market participants, buying and selling financial instruments, which may result in long or short risk exposures to thousands of different instruments at any given time. This does not mean that we know or even think that prices will fall every time we sell or are short, or rise when we buy or are long. In these cases, we are executing transactions in connection with our role of providing liquidity to markets. Clients come to us as a market maker because of our willing- ness and ability to commit our capital and to assume market risk. We are responding to our clients’ desire either to establish, or to increase or decrease, their exposure to a position on their own investment views. We are not “betting against” them. As a market maker, we assume risk created through client purchases and sales. This is fundamental to our role as a financial intermediary. As part of facilitating client transactions, we generally carry an “inventory” of securities. This inventory comprises long and short positions. Its composition reflects the accumulation of customer trades and our judgments about supply and demand or market direction. If a client asks us to transact in an instrument we hold in inventory, we may be able to give the client a better price than it could find elsewhere in the market and to execute the order without potential delay and price movement. This inventory represents a risk position that we manage continuously. In so doing, we must also manage the size of our inventory and keep exposures in line with risk limits. We believe that risk limits are an important tool in managing our firm. They are established by senior management, and scaled to be in line with our financial resources (capital, liquidity, etc.). They help ensure that regardless of the opinions of an individual or busi- ness unit about market direction, our risk must remain within prescribed levels. In addition to selling positions, we use other techniques to manage risk. These include establishing offsetting positions (“hedges”) through the same or other instruments, which serve to reduce the firm’s overall exposure. In this way, we are able to serve our clients and to maintain a robust client franchise while prudently limiting overall risk consistent with our financial resources. Through the end of 2006, Goldman Sachs generally was long in exposure to residential mortgages and mortgage- related products, such as residential mortgage-backed securities (RMBS), CDOs backed by residential mortgages and credit default swaps referencing residential mort- gage products. In late 2006, we began to experience losses in our daily residential mortgage-related products P&L as we marked down the value of our inventory of various residential mortgage-related products to reflect lower market prices. In response to those losses, we decided to reduce our overall exposure to the residential housing market, consistent with our risk protocols—given the uncertainty of the future direction of prices in the housing market and the increased market volatility. The firm did not generate enormous net revenues or profits by betting against residential mortgage-related products, as some have speculated; rather, our relatively early risk reduction resulted in our losing less money than we otherwise would have when the residential housing market began to deteriorate rapidly. The markets for residential mortgage- related products, and subprime mortgage securities in particular, were volatile and unpredictable in the first half of 2007. Investors in these markets held very different views of the future direction of the U.S. housing market based on their out- look on factors that were equally avail- able to all market participants, including housing prices, interest rates and personal income and indebtedness data. Some investors developed aggressively negative views on the residential mortgage market. Others believed that any weakness in the residential housing markets would be relatively mild and temporary. Investors with both sets of views came to Goldman Sachs and other financial intermediaries to establish long and short exposures to the residential housing market through RMBS, CDOs, CDS and other types of instruments or transactions. The investors who transacted with Goldman Sachs in CDOs in 2007, as in prior years, were primarily large, global financial institutions, insurance companies and hedge funds (no pension funds invested in these products, with one exception: a corporate-related pension fund that had long been active in this area made a purchase of less than $5 million). These investors had significant resources, relationships with multiple financial intermediaries and access to extensive information and research flow, performed their own analysis of the data, formed their own views about trends, and many actively negotiated at arm’s length the structure and terms of transactions. We certainly did not know the future of the residential housing market in the first half of 2007 any more than we can predict the future of markets today. We also did not know whether the value of the instruments we sold would increase or decrease. It was well known that housing prices were weakening in early 2007, but no one— including Goldman Sachs—knew whether they would continue to fall or to stabilize at levels where purchasers of residential mortgage-related securities would have received their full interest and principal payments. Although Goldman Sachs held various positions in residential mortgage-related products in 2007, our short positions were not a “bet against our clients.” Rather, they served to offset our long positions. Our goal was, and is, to be in a position to make markets for our clients while managing our risk within prescribed limits.27 In their Bloomberg Businessweek article on April 12, 2010, Robert Farzad and Paula Dwyer28 investigated the positions taken by Goldman’s senior executives. In conclusion, the authors state, Business is booming, but Goldman, which once prided itself on avoiding the ostentations and on making money for the long haul, is a different firm, with a perception problem that mere explanation can’t solve. In committing to market-making at all costs, the firm has opened itself up to forces beyond its control. The Question is: Has Goldman Sachs shorted itself?29 Questions 1. Based on the conflicts of interest raised in the case, has Goldman Sachs, in effect, shorted itself? Explain why and why not. 2. How should Goldman Sachs have handled each conflict of interest? 3. If Goldman Sachs really is innocent of all conflicts, why has the firm’s reputation suffered? 4. Referring to the outrage over the apparent abuse of AIG, Farzad and Dwyer ask the question, “If the firm could just write a multibillion-dollar check to erase the outrage—deserved or not—over the AIG payout and be done with the public agony, wouldn’t it just do it?”30 What would your answer be? Provide your reasoning for and against. 5. Is it appropriate for Goldman Sachs to “bet against their clients” through their investment activities? 6. One of Goldman’s main arguments in their defense is that their intentions were good—they did what they did in response to client requests, thus facilitating markets and making the world a better place. a. Is the “good intention” argument sufficient to claim actions following from it are ethical? Why and why not? Remember the saying, “The road to hell is paved with good intentions.” b. Is there something in addition to good intentions that Goldman Sachs would have been wise to consider in its decision making? 7. How would you have advised Goldman Sachs’s executives to have handled this crisis better? 8. What would an appropriate level of bonus payments be for Goldman Sachs as a whole? 9. Would bonuses paid in Goldman Sachs stock be more appropriate than those paid in cash?
> If a framework for ethical decision making is to be employed, why is it essential to incorporate all four considerations of well-offness, fairness, individual rights and duties, and virtues expected?
> Is it wise for a decision maker to take into account more than profit when making decisions that have a significant social impact? Why?
> Before the recent financial scandals and governance reforms, few corporate leaders were selected for their “virtues” other than their ability to make profits. Has this changed, and if so, why?
> On July 23, 1993, the U.S. Food and Drug Administration (FDA) approved interferon beta-1b (brand name Betaseron), making it the first treatment for multiple sclerosis to get FDA approval in twenty-five years. Betaseron was developed by Berlex Laboratorie
> Give an example of behavior that might be unethical even though ‘‘everyone is doing it.”
> List the companies that have faced ethical tragedies due to the following failings in their ethical culture: a. Lack of ethical leadership b. Lack of clarity about important values c. Lack of ethical awareness and expectations by employees d. Lack of mon
> Why should directors, executives, and accountants understand consequentialism, deontology, and virtue ethics?
> Commuters who have more than one passenger in the car are permitted to drive in a special lane on some highways while all the other motorists have to contend with stop-and-go traffic. Does this have anything to do with ethics? If so, then assess this sit
> How does a business executive demonstrate virtue when dealing with a disgruntled shareholder at the annual meeting?
> Assume that Firm A is a publicly traded company that puts its financial statements on the web. This information can be accessed and read by anyone, even those who do not own shares of Firm A. This a free-rider situation, where an investor can use Firm A
> Is there any categorical imperative that you can think of that would have universal application? Isn’t there an exception to every rule?
> Since happiness is extremely subjective, how do you objectively measure and assess happiness? Do you agree with J. S. Mill that arithmetic can be used to calculate happiness? Is money a good proxy for happiness?
> Is someone who makes an ethical decision based on enlightened self-interest worthy of more or less praise than someone who makes a similar decision based solely on economic considerations?
> How would you respond when someone makes a decision that adversely affects you while saying, “it’s nothing personal, it’s just business”? Is business impersonal?
> It was a battle of titans. Warren Buffet, long considered the world’s most successful value investor through his Berkshire Hathaway Inc. and a major shareholder in Coca Cola Co., claimed that Valeant Pharmaceuticals business model was “enormously flawed.
> It seems likely that the top executives of the major banks involved in the manipulation of the LIBOR rate were aware of the manipulations, and of the massive profits and losses caused by those manipulations. Why did they think that such manipulations co
> The lack of corporate accountability, and an increased awareness of inequities and other questionable practices by corporations, led to the Occupy Movement. Identify and comment upon additional recent instances which have led to concerns over the legiti
> In each case discussed at some length in this chapter – Enron, Arthur Andersen, WorldCom, and Bernie Madoff – the problems were known to whistleblowers. Should those whistleblowers each have made more effort to be heard? How?
> Rank the three worst villains in the film Wall Street: Money Never Sleeps (2010). Explain your ranking.
> Use the Jennings “Seven Signs” framework to analyze the Enron and WorldCom cases in this chapter.
> Many cases of financial malfeasance involve misrepresentation to mislead boards of directors and/or investors. Identify the instances of misrepresentation in the Enron, Arthur Andersen, and WorldCom cases discussed in this chapter. Who was to benefit, an
> Is there anything else that can be done to curtail this sort of egregious business behavior other than legislation?
> The events recorded in this chapter have given rise to legislative reforms concerning how business executives, directors, and accountants are to behave. There is a recurring pattern of questionable action followed by more stringent legislation, regulatio
> Is the 2019 Business Roundtable Statement (BRS) redefining the purpose of corporations likely to make any difference to boards of directors and to activists?
> The J & J (talcum powder) and Wells Fargo (unethical incentives) scandals suggest that even companies whose reputations are based on ethical conduct can suffer ethical scandals. Why is this?
> Decades after the event, Johnson & Johnson (J&J), the 130-year-old American multinational, is still praised for swiftly recalling nearly 31 million bottles of Tylenol in 1982 when in-store tampering resulted in several cyanide poisoning–related deaths. T
> The legal consequences for frauds, bribery, or other malfeasance have become very severe, particularly since 2009. Why has this happened? Are higher legal consequences having much of an impact?
> What are the reactions and outcomes that can be attributed to the leaked Panama and Paradise Papers?
> The CEOs of Valeant Pharmaceuticals and Turing Pharmaceuticals took the view that they could jack up the price of their drugs by huge percentages because they could, and they failed to consider seriously enough whether they should. Whose fault was this?
> At GM and Takata, whose improper actions finally came to light, a whistleblower raised objections to the actions before or very early in the production process. Why were their concerns ignored and risks taken? In VW’s case, why didn’t a whistleblower com
> The new anti-bribery prosecution regime involves serious charges and penalties for bribery in foreign countries during past times when many people were bribing in the normal course of international business, and penalties were not levied. Is it unreason
> Do you think that the events recorded in this chapter are isolated instances of business malfeasance, or are they systemic through the business world?
> What three ethics risks must a company guard against, and why?
> Why is an ethical corporate culture important?
> Why should a professional accountant be aware of the Ethics Code of the International Federation of Accountants (IFAC)?
> Why is it important for a professional accountant to understand the ethical trends discussed in this chapter?
> In 1964, at the1 invitation of the Ecuadorian government, Texaco Inc. began operations through a subsidiary, TexPet, in the Amazon region of Ecuador. The purpose of the project was to “develop Ecuador’s natural resources and encourage the colonization of
> Will the NOCLAR standards assist or hurt the accounting profession?
> Is a professional accountant a businessperson pursuing profit or a fiduciary that is to act in the public interest?
> What are the common elements of the three practical approaches to ethical decision making that are briefly outlined in the chapter?
> Why are philosophical approaches to ethical decision making relevant to modern corporations and professional accountants?
> How can conflicts between the interests of stakeholders be resolved by a corporation’s management?
> How can a corporation show respect for its stakeholders?
> Why are the expectations of a corporation’s stakeholders important to the reputation of the corporation and to its profitability?
> The advantage of commission sales is that if the salesperson puts in effort and makes a sale, then both the company and the sales- person benefit. The salesperson receives a commission, and the company receives the proceeds of the sale, net of the commis
> Although the Canadian banks did not suffer as much as other financial institutions around the world, they were not immune from the economic consequences of the subprime mortgage meltdown. In Canada, the earliest crisis concerned the liquidity of asset-ba
> In December 2002, Stan O’Neal became CEO of Merrill Lynch & Co. Inc., the world’s largest brokerage house. Known as “Mother Merrill” to insiders, the firm had a nurturing environment that accepted lower profit margins so that veteran employees could rema
> On April 24, 1985, Warren M. Anderson, the sixty-three-year-old chairman of Union Carbide Corporation, had to make a disappointing announcement to angry stockholders at their annual meeting in Danbury, Connecticut. Anderson, who had been jailed briefly b
> American International Group, Inc. (AIG) was the world’s largest insurance company with major offices in New York, London, Paris, and Hong Kong. From 2005 to 2008, the company had a series of accounting problems. First, it was convicted of fraudulent fin
> On September 15, 2008, Lehman Brothers Holdings Inc., one of the world’s most respected and profitable investment banks, filed for Chapter 11 bankruptcy protection in the United States Bankruptcy Court in the Southern District of New Yo
> Short selling occurs when a seller borrows shares from a brokerage house and then sells those shares. At a later date, the seller buys the shares and delivers them to the brokerage house. If the price falls during the shorting period, then the short sell
> Allegations of serious impropriety and perhaps illegality surrounding Goldman Sachs’s contribution to the 2008 financial crisis have been well publicized. Allegations included trading for their own benefit directly against the interests of its clients (e
> In 2007, Danske Bank, Denmark’s largest bank, bought Finland’s Sampo Bank, which had a tiny branch office in Tallinn, Estonia. From 2007 until 2015, €200 billion of suspicious money flowed through the Tallinn branch, approximately ten times the gross dom
> Headquartered in London, Barclays is an investment and financial services bank with operations throughout the world. In December 2015, Barclays hired Jes Staley as CEO. Previously, Staley had been a 30-year veteran with JP Morgan in its investment bankin
> Assume that you have just been placed in charge of the Claims Investigation Unit of a small insurance company based in Minneapolis. Your personnel department has provided the following details on your personnel. However, because your insurance company is
> On May 17, 2010, a federal jury in New York decided that Novartis, a Swiss- headquartered drug company, was guilty of discriminating against women and should pay the twelve women plaintiffs who testified in the trial $3.37 million in compensatory damages
> In October 2008, Jill Hubley, a former senior strategist in the Dell Americas human resource group, a Dell Inc. division located in Texas, filed a lawsuit against the world’s second-largest maker of personal computers. She alleged that Dell had systemati
> The bottled water industry is lucrative and expanding, especially in the United States, where it has been growing steadily since 2010, reaching 11 billion gallons in 2014.1 This upward trend is likely to continue as health conscious consumers opt for wat
> In March 1994, six African Americans employed at Texaco Inc.1 filed a class action lawsuit on behalf of 1,400 current and former African American employees. They alleged that Texaco had systematically discriminated against them in terms of promotions and
> In essence, cruise ships are floating small towns. They carry thousands of passengers on ships that often stand thirteen decks tall. The cruise ship industry that travels from Washington State to Alaska contributes billions of dollars into the economies
> Lynn James was in the vortex of a set of crises. Lynn, an entrepreneur and the president, CEO, and 75% owner of Wind River Energy Inc., was one week away from closing a deal to secure much-needed financing for existing and new operations via an independe
> Society is quite concerned about the level of greenhouse gases that are being emitted by various businesses. Many firms are responding by becoming more candid about the effects that their operations are having on the planet. Some are reporting this infor
> According to the Greenpeace Web page, On 16 February last year (1995), Greenpeace learned that the U.K. government had granted permission for Shell Oil to dump a huge, heavily contaminated oil installation, the 14,500 tonne Brent Spar, into the North Atl
> Shortly after midnight on March 24, 1989, the oil tanker Exxon Valdez ran aground on Bligh Reef in Alaska’s Prince William Sound, spilling 11 million gallons of crude oil. Ecological systems were threatened, and the lives and livelihood of area residents
> A two-month-old child was accidentally given a drug overdose at a Texas hospital despite the fact that seven health care professionals reviewed the prescription order before the drug was given to the baby. The following excerpts from a New York Times art
> In 2000,1 Toyota had a strong and growing reputation for quality. Its engineering excellence was peaking with the worldwide introduction of the first successful commercially available hybrid, the Prius, in 2001. But by 2010, over 10 million individual re
> BP has had a record of mishaps affecting life, the environment, and the property of the company and other stakeholders. On October 26, 2010, the Public Broadcasting System (PBS) in the United States aired a fifty-three-minute TV documentary titled The Sp
> In its own Internal Investigation,1 released on September 8, 2010, BP provided its analysis of why the Deepwater Horizon oil rig exploded, precipitating one of the largest oil spills the world has ever seen. Eleven oil rig crew members were killed and se
> On July 16, 2008, it was announced that several Chinese producers of baby milk powder had been adding melamine, a chemical usually used in countertops, to increase the “richness” of their milk powder and to increase the protein count. Shockingly, the mel
> South Africa and the drug companies have changed forever,” say David Pilling and Nicol degli Innocenti.1 South Africa is to the drug pharmaceutical industry what Vietnam was to the U.S. military. Nothing will be quite the same again. That, at least, is t
> Harold Johns found himself in jail in Germany. He was a vice president of Baranca Industries Inc., a U.S. firm that constructs and installs factory equipment. Unfortunately, he was the highest-ranking Baranca official in Germany while he was in Germany o
> Walt1 Pavlo joined MCI in 1992 and rapidly became second in command at the company’s finance or long-distance collections unit, as is documented in the ethics case “Manipulation of MCI’s Allowance for Doubtful Accounts” in Chapter 5. Walt left MCI in 199
> A cryptocurrency, such as a Bitcoin, is a digital commodity that can be used in financial transactions. Unlike the U.S. or Canadian dollar, cryptocurrencies have no government backing. It is worth only what another person will pay for it. A crypto- curre
> Harry Potter is known to tens of millions of readers as a figment of J. K. Rowling’s imagination. One of the good guys, he is a gifted apprentice magician and budding wizard. Harry and his pals have bested evil wizards in tale after tale and many movies,
> Assume that you are a professional accountant who is CFO of a medium-sized manufacturing company that plans to do the following: • Misrepresent products that come from environmentally irresponsible sources as environmentally friendly. • Bribe officials o
> In 1984, twenty-three-year-old Wanda Liczyk received her designation as a chartered accountant. The following year, she left Coopers & Lybrand (now part of PricewaterhouseCoopers) to become a budget analyst for the City of North York. By 1991, she had be
> Martin Pilzmaker was a young, aggressive lawyer from Montreal who was invited in 1985 to join the law firm Lang Michener in Toronto. It was expected that his immigration law practice “could enrich the (firm’s) coffers by $1 million a year catering to the
> Livent, once the world’s premier live entertainment companies, was sold in 1998 to buyers who soon found that the value they had paid for was an illusion. Livent had thrilled audiences with performances of Phantom of the Opera, Ragtime, Kiss of the Spide
> On July 1, 2013, Scott London, a former KPMG audit partner, pleaded guilty to securities fraud. He had been passing information to his friend, Bryan Shaw, over a two-year period ending in 2012. He told his friend about earnings announcements by Herbalife
> Google is the world’s largest search engine. In 2009, it had approximately 400 million Web users, of which 200 million are located in the United States. Its global revenue from advertising amounted to $23.6 billion. China is the world’s third-largest eco
> The Sarbanes-Oxley Act of 2002 created the Public Company Accounting Oversight Board (PCAOB). The PCAOB reports to the U.S. Securities and Exchange Commission (SEC). One of the PCAOB’s responsibilities is to audit the accounting firms through practice in
> At the firm, we’ve got a new way of looking at tax issues. It’s called ‘risk management,’ and, in your case, John, it means that we can be more aggressive than in the past. In the past, when there was an issue open to interpretation, we advised you to ad
> Sophia and Maya were having a quiet afterwork drink at the Purple Pheasant around the corner from their office. Both are professional accountants in their late twenties and were talking about their futures in public accounting. “I want to concentrate on
> Before 2002, accounting firms would provide multiple services to the same firm. Hired by the shareholders, they would audit the financial statements that were prepared by management while also pro- viding consulting services to those same managers. Some
> As Bill Adams packed his briefcase on Friday, March 15, he could never remember being so glad to see a weekend. As a senior tax manager with a major accounting firm, Hay & Hay, on the fast track for partnership, he was worried that the events of the week
> The Italian federal corporate tax system has an official, legal tax structure and tax rates just as the U.S. system does. However, all similarity between the two systems ends there. The Italian tax authorities assume that no Italian corporation would eve
> The leak of the Panama Papers in 2016 revealed the existence of hundreds of thou- sands of offshore shell companies used by the world’s wealthy to avoid paying taxes, raised the public’s awareness of advantaged treatment of the wealthy, and led to renewe
> Multinationals are headquartered in one country but have operations worldwide. Generally, each multinational pays income taxes in the jurisdiction in which it generates its profits. For example, a German company with operations in the United States and S
> Multidisciplinary practices are probably an inevitable development. Clients want “one- stop shopping,” at a professional firm where they can go for all their needs, and where the partner responsible for their work can keep them briefed on new services th
> Stan Jones was an investor who had recently lost money on his investment in Fine Line Hotels, Inc., and he was anxious to discuss the problem with Janet Todd, a qualified accountant who was his friend and occasional advisor. “How can they justify this, J
> In June 2002, Martha Stewart began to wrestle with allegations that she had improperly used inside information to sell a stock investment to an unsuspecting investing public. That was when her personal friend Sam Waksal was defending himself against SEC
> It’s legal, but is it ethical? For years, a nationally known doughnut chain only sold sugary drinks at its retail outlets on a prominent university campus. Sugar consumption is known to contribute to diseases such as heart disease, tooth decay, diabetes,
> At one time, a well-known communications firm measured all managers at all levels on return on net assets (RONA). Write a report to the firm’s CFO indicating why you believe that the use of a single performance measure for managers at all levels will not
> Consider the following jobs. Identify a nonfinancial performance measure that you would recommend. a. Flight attendant b. Hotel parking valet c. Sports venue ticket-taker d. Bank teller e. Restaurant wait-staff
> Kipling’s Taco Shop was the only establishment serving tacos and other quick bites in a small college town for more than 20 years. Service was limited to the walk-up window, with no delivery and no inside seating. The owner of Kipling’s focused on well-m
> Refer to the information in Exercise 17-43. Required Write a memo to the managers at Crescent Call Centers recommending which variances they should investigate this period along with your reasons. Exercise 17-43: The standard direct labor cost per call
> Refer to the information in Exercise 17-41. Required Write a memo to the senior manager of Oakman Accounting Partners recommending which variances from the past year the firm should investigate along with your reasons. Exercise 17-41:
> Gerisch Consolidated sold 21,150 units of its only product last period. It had budgeted sales of 24,300 units based on an expected market share of 25 percent. The sales activity variance for the period is $340,200 U. The industry volume variance was $194
> Refer to the information in Exercise 17-22. Assume that Fischer Fabrication had no beginning finished goods inventory and only produced one product. A count of inventory showed that 4,400 units remained in the warehouse. Required a. Assume Fischer writes
> The River Plant of Carlisle, Inc. produces a particular metal fixture used in aerospace and maritime industries. The following information is available for the last operating month: ∙ The plant produced and sold 27,600 fixtures for $72