Give examples of how HR management concepts and techniques can be of use to all managers.
> How should her company terminate employees caught stealing, and what kind of procedure should be set up for handling reference calls about these employees when they go to other companies looking for jobs?
> Would you take the job offer if you were Maria? If you’re not sure, is there any additional information that would help you make your decision, and if so, what is it?
> Explain how you would use the alternation ranking method, the paired comparison method, and the forced distribution method.
> Could an employer actually use a typing test like that in www.iphonetypingtest.com/ to help select employees? If so, how exactly?
> What are the five main things you would do to recruit and retain a more diverse workforce?
> Provide a brief illustrative outline of a strategy map for Siemens.
> Do you think Ms. Browne Sanders had the basis for a sexual harassment suit? Why or why not?
> What conclusions can you draw from sites such as http://www.usatoday.com/news/health/weightloss/2008-05-20-overweight-bias_N.htm about handling and avoiding discrimination against obese people?
> Compare and contrast the issues presented in recent court rulings on affirmative action. Working individually or in groups, discuss the current direction of affirmative action.
> List five strategies for successfully increasing diversity in the workforce.
> How should she and her company address the possible problems of age discrimination?
> Based on the few facts that you have, what steps could Garden management have taken to protect itself from liability in this matter?
> Explain with examples how the evolution of equal employment law in the 1960s helps illustrate how public policy considerations drove the original EEO legislation.
> Choose two tools HR managers use for employment forecasting and explain how to use them.
> Working individually or in groups, bring several business publications such as Business Week and the Wall Street Journal to class. Based on their content, compile a list entitled, “What HR Managers and Departments Do Today.”
> Explain with examples what we mean by the “the changing environment of human resource management.”
> What specific functions should an HR unit carry out? What HR functions would be carried out by the bank’s supervisors and other line managers?
> Illustrate the HR responsibilities of line and staff managers.
> What is sexual harassment? How can an employee prove sexual harassment?
> Judging from what you can find at www.wegmans.com/webapp/wcs/stores/servlet/CategoryDisplay?identifier=CATEGORY_533&catalogId=10002&storeId=10052&langId=-1, what sorts of pay policies does Wegmans seem to have, and why do you think they follow such poli
> Do you think that Vice President Winchester would be better off dropping graphic rating forms, substituting instead one of the other techniques we discussed in this chapter such as a ranking method? Why?
> John Santos is an undergraduate business student majoring in accounting. He has just failed the first accounting course, Accounting 101, and is understandably upset. Explain how you would use performance analysis to identify what, if any, are John's trai
> What role do job descriptions play in training?
> Discuss at least four basic types of personnel tests.
> Define and give several examples of strategic human resource management.
> Specifically, what other screening techniques could the company use to screen out theft-prone employees, and how exactly could these be used?
> What does www.siop.org/workplace/employment%20testing/ information to consider when purchasing a selection test?
> What are the main types of information that application forms provide?
> Working individually or in groups, use O*NET to develop a job description for a position of your choosing—perhaps an accounting clerk, or your professor in this class. Based on that, use your judgment to develop a job specification. Compare your conclusi
> What items are typically included in a job description? What items are not shown?
> Several years ago, Stanford’s restaurant in Lake Oswego was written up for how well it used HR to keep good employees. What do customers at sites such as http://www.yelp.com/biz/stanfords-restaurant-and-bar-lake-oswego say about Stanford’s and what impl
> How would you have conducted the job analysis? What should Phil do now?
> What are five things employers should keep in mind when using Internet sites to find job candidates?
> Define and give at least two examples of the cost leadership competitive strategy and the differentiation competitive strategy.
> Identify at least four of the strategically relevant HR system policies and activities that Siemens has instituted in order to help human resource management contribute to achieving Siemens’ strategic goals.
> How, specifically, do equal employment laws apply to personnel planning and recruiting activities?
> Using sites such as http://www.foxnews.com/story/0,2933,517334,00.html, discuss the details of the discrimination suit against Hooters.
> Working individually or in groups, discuss how you would set up an affirmative action program.
> Explain the Equal Opportunity Commission enforcement process.
> How should Jennifer and her company address the sexual harassment charges and problems?
> From what you know of this case, do you think the jury arrived at the correct decision? If not, why not? If so, why?
> What is the difference between disparate treatment and disparate impact?
> What is human resource management?
> This chapter explained how Randy MacDonald, IBM’s senior vice president of human resources, reorganized IBM’s human resources function. Use sites such as http://www-03.ibm.com/press/us/en/biography/10067.wss to help explain and illustrate the sorts of ex
> Working individually or in groups, interview an HR manager. Based on that interview, write a short presentation regarding HR’s role today in building competitive organizations.
> Explain with at least five examples why “a knowledge and proficiency in HR management concepts and techniques is important to all supervisors or managers.”
> Explain the defenses and exceptions to discriminatory practice allegations.
> Do you think setting up an HR unit in the main office would help?
> What would you do first if you were Jennifer?
> Based on sites such as www.starbucks.com/careercenter/us-careers/partner-experience what do you think of the benefits that Starbucks offers its employees? Do you think they are better, worse, or about average, and why?
> Working individually or in groups, develop a graphic rating scale for the following jobs: secretary, professor, directory assistance operator.
> “Who should do the appraising?”
> Do you think that the experts' recommendations will be sufficient to get most of the administrators to fill out the rating forms properly? Why? Why not? What additional actions (if any) do you think will be necessary?
> What do you think is causing some of the problems in the bank home office and branches?
> Use sites such as www.factorytour.com/tours/toyota.cfm to illustrate how Toyota appraises employees, and why that approach is important for the goals Toyota has for its cars.
> What do you think of Apex’s training process? Could it help to explain why employees “do things their way” and if so, how?
> Explain HR management’s role in relation to the firm’s line management.
> Explain what is meant by reliability and validity. What is the difference between them? In what respects are they similar?
> What would be the advantages and disadvantages to Jennifer’s company of routinely administering honesty tests to all its employees?
> How would you explain the nature of the panel interview Maria had to endure? Specifically, do you think it reflected a well-thought-out interviewing strategy on the part of the firm or carelessness (or worse) on the part of the firm’s management? If it w
> What can you learn from www.google.com/intl/en/jobs/ about how Google goes about recruiting applicants and how Google screens and selects candidates?
> Bring to class several classified and display ads from the Sunday newspaper, help wanted ads, or online sources. Analyze the effectiveness of these ads using the guidelines discussed in the chapter.
> Explain to the head of a company how he or she could use the talent management approach to improve his or her company’s performance.
> How does one identify the essential functions of a job?
> List and briefly explain each of the five steps in the training process.
> Describe the pros and cons of five management development methods.
> Compare and contrast a job offer letter and a contract, and discuss the basic components of each.
> The PHR and SPHR Knowledge Base appendix at the end of this book (pages 468–476) lists the knowledge someone studying for the HRCI certification exam needs to have in each area of human resource management (such as in strategic management, workforce plan
> Explain how you would conduct a job analysis.
> List, with examples, the main generic types of corporate strategies and competitive strategies.
> Working individually or in groups, develop a list showing how trends such as workforce diversity, technological trends, globalization, and changes in the nature of work have affected the college or university you are now attending or in the organization
> Laurie Siegel, senior vice president of human resources for Tyco International took over her job in 2003, just after numerous charges forced the company’s previous board of directors and top executives to leave the firm. Hired by new CEO Edward Breen, Si
> Based on the information in this case, provide examples, for Siemens, of at least four strategically required organizational outcomes, and four required workforce competencies and behaviors.
> Make a list of five specific HR problems you think Carter Cleaning will have to grapple with.
> Explain how you would write a task statement, say for a police officer.
> Create an Accenture-type grid for your place of work or college, showing how you would segment employees into four groups.
> Explain how to install a performance management program.
> What sort of training program would you recommend to avoid such cultural insensitivity?
> Give some examples of how interest inventories could be used to improve employee selection. In doing so, suggest several examples of occupational interests that you believe might predict success in various occupations, including college professor, accoun
> Briefly discuss and give examples of at least five common interviewing mistakes. What recommendations would you give for avoiding these interviewing mistakes?
> Describe the types of information typically found in a job specification.
> The HRCI Knowledge Base appendix at the end of this book (pages 468–476) lists the knowledge someone studying for the HRCI certification exam needs to have in each area of human resource management (such as in strategic management, workforce planning, an
> Explain with examples each of the seven steps in the strategic planning process.
> Assume you are the manager in a small restaurant; you are responsible for hiring employees, supervising them, and recommending them for promotion. Working individually or in groups, compile a list of potentially discriminatory management practices you sh
> What important precedents were set by the Griggs v. Duke Power Company case?
> What is organizational development and how does it differ from traditional approaches to organizational change?
> Illustrate examples of segmenting and actively managing a company’s talent.
> The accountant for Countryside Painting Specialists is having a hard time preparing the trial balance as of November 30, 2018: Prepare the corrected trial balance as of November 30, 2018. Assume all amounts are correct and all accounts have normal bala
> Courtney Meehan has trouble keeping her debits and credits equal. During a recent month, Courtney made the following accounting errors: a. In preparing the trial balance, Courtney omitted a $5,000 Notes Payable. The debit to Cash was correct. b. Courtne
> The T-accounts of McMahon Farm Equipment Repair follow as of May 31, 2018. Prepare McMahon Farm Equipment Repair’s trial balance as of May 31, 2018. ASSETS UABILITIES EQUITY Contributed Capital Retained Earnings Cash Salaries Paya
> The accounts of Anderson Moving Company follow with their normal balances as of August 31, 2018. The accounts are listed in no particular order. Prepare Anderson’s trial balance as of August 31, 2018. Common Stock $ 49,800 Trucks
> In December 2018, the first five transactions of Abling’s Lawn Care Company have been posted to the T-accounts. Prepare the journal entries that served as the sources for the five transactions. Include an explanation for each entry.
> The first nine transactions of North-West Airplane Repair have been posted to the T-accounts. Provide an explanation for each of the nine transactions.
> The following transactions occurred for Wilke Technology Solutions: Journalize the transactions of Wilke Technology Solutions. Include an explanation with each journal entry. Use the following accounts: Cash; Accounts Receivable; Office Supplies; Prepa
> The following transactions occurred for Lawrence Engineering: Requirements: 1. Open the following T-accounts for Lawrence Engineering: Cash; Accounts Receivable; Office Supplies; Equipment; Accounts Payable; Notes Payable; Common Stock; Dividends; Serv
> The following transactions occurred for Lawrence Engineering: Journalize the transactions of Lawrence Engineering. Include an explanation with each journal entry. Use the following accounts: Cash; Accounts Receivable; Office Supplies; Equipment; Accoun
> As the manager of Margarita Mexican Restaurant, you must deal with a variety of business transactions. Provide an explanation for the following transactions: a. Debit Equipment and credit Cash. b. Debit Dividends and credit Cash. c. Debit Wages Payable
> What does the going concern assumption mean for a business?
> Insert the missing information into the accounting equation. Signify increases as Incr. and decreases as Decr. LIABILITIES (b) Contributed Capital Retained Earnings ASSETS (C) + Common Stock (d) Revenues Expenses (m) Decr. (e) Debit Decr. (n) (f) In
> a. Interest Revenue b. Accounts Payable c. Common Stock d. Office Supplies e. Advertising Expense f. Unearned Revenue g. Prepaid Rent h. Utilities Expense i. Dividends j. Service Revenue Requirements: 1. Identify each account as asset (A), liability (L)
