If you were about to begin negotiating with a person from Brazil, what would you want to know about his cultural background? Would it make a difference in the knowledge you seek if the Brazilian were a woman? Discuss.
> Describe the type of bonding that exists in the Cl2(g) molecule. How does this type of bonding differ from that found in the HCl(g) molecule? How is it similar?
> In general terms, what is a covalent bond?
> For each of the following sets of pressure/volume data, calculate the missing quantity. Assume that the temperature and the amount of gas remain constant. a. V = 19.3 L at 102.1 kPa; V = 10.0 L at ? kPa b. V = 25.7 mL at 755 torr; V = ? at 761 mm Hg c
> What sorts of elements react to form ionic compounds?
> The energy required to break a given chemical bond is called the .
> Rank the following compounds from lowest to highest melting point. a. CH4 b. MgO c. H2O d. H2S
> Rank the following compounds from lowest to highest boiling point. a. CH3CH2CH2Cl b. CH3CH2Cl c. CH3CH2CH2CH2Cl d. CH3Cl
> Identify the most important type of forces (ionic, hydrogen bonding, dipole–dipole, or London dispersion forces) among atoms or molecules present in the solids of each of the following substances. Solid Forces CF,(CF,CF,),CF, CO2 Na
> Which of the following compound(s) exhibit only London dispersion intermolecular forces? Which compound(s) exhibit hydrogen-bonding forces? Considering only the compounds without hydrogen-bonding interactions, which compounds have dipole–dipole intermole
> The “Chemistry in Focus” segment Diamonds in the Ruff discusses using the ashes of pets to produce diamonds. A diamond is an atomic solid. Why? Why are diamonds also referred to as network solids?
> The “Chemistry in Focus” segment Gorilla Glass discusses the glass currently used for products such as smartphones. Which addition to common glass is not an ionic solid?
> Draw the Lewis structures for the following species to assist you in answering the questions: SeCl2, ICl, BH3, NO2-. a. Which of the species is(are) polar? b. Which of the species exhibits hydrogen-bonding interactions?
> Formaldehyde has the formula CH2O, where C is the central atom. The molecules in a sample of formaldehyde are attracted to each other by a combination of a. dipole–dipole forces and ionic forces. b. hydrogen bonding and dipole–dipole forces. c. ionic
> For each of the following sets of pressure/volume data, calculate the new volume of the gas sample after the pressure change is made. Assume that the temperature and the amount of gas remain the same. a. V = 375 mL at 1.15 atm; V =? mL at 775 mm Hg b.
> Water at 100 °C (its normal boiling point) could certainly give you a bad burn if it were spilled on the skin, but steam at 100 °C could give you a much worse burn. Explain.
> Water is unusual in that its solid form (ice) is less dense than its liquid form. Discuss some implications of this fact.
> The envisions a metal as a cluster of positive ions through which the valence electrons are able to move freely.
> What types of intermolecular forces exist in a crystal of ice? How do these forces differ from the types of intermolecular forces that exist in a crystal of solid oxygen?
> Which type of bonding, ionic or covalent, generally results in higher boiling points? Explain.
> What do we mean when we say a liquid is volatile? Do volatile liquids have large or small vapor pressures? What types of intermolecular forces occur in highly volatile liquids?
> Discuss the types of intermolecular forces acting in the liquid state of each of the following substances. a. Ar b. H2O c. SeO2 d. BF3 (trigonal planar, nonpolar)
> Discuss the types of intermolecular forces acting in the liquid state of each of the following substances. a. N2 b. NH3 c. He d. CO2 (linear, nonpolar)
> For a liquid to boil, the intermolecular forces in the liquid must be overcome. Based on the types of intermolecular forces present, arrange the expected boiling points of the liquid states of the following substances in order from lowest to highest: NaC
> Which is stronger, a dipole–dipole attraction between two molecules or a covalent bond between two atoms within the same molecule? Explain.
> For each of the following sets of pressure/volume data, calculate the new volume of the gas sample after the pressure change is made. Assume that the temperature and the amount of gas remain the same. a. V = 125 mL at 755 mm Hg; V =? mL at 780 mm Hg b.
> The molar heat of vaporization of carbon disulfide, CS2, is 28.4 kJ/mol at its normal boiling point of 46 °C. How much energy (heat) is required to vaporize 1.0 g of CS2 at 46 °C? How much heat is evolved when 50. g of CS2 is condensed from the vapor to
> Why is there no change in intramolecular forces when a solid is melted? Are intramolecular forces stronger or weaker than intermolecular forces?
> Are changes in state physical or chemical changes for molecular solids? Why?
> Some properties of potassium metal are summarized in the following table: Normal melting point…………………….63.5 °C Normal boiling point……………………765.7 °C Molar heat of fusion…………….2.334 kJ/mol Molar heat of vaporization…...79.87 kJ/mol Specific heat of the s
> What is steel?
> Which of the following substances exhibit hydrogen bonding interactions? a. CCl2H2 b. BeF2 c. NO3- d. HCN
> What substitutes for leadership exist for a student preparing to take a final examination in a course offered as part of a company’s educational benefits?
> Is coaching a specific leadership approach or is it another form of mentoring? Explain
> Bounded rationality appears to be a better explanation of how decision making actually occurs. What makes this better than a rational explanation of decision making?
> Creativity requires nonconformity of thinking. Does that explain why so many organizational decisions are noncreative? Aside from the specific techniques discussed in the chapter, what can be done to stimulate creative decision making in an organization?
> Given all the corporate scandals ( e.g.,Volkswagen) that have been in the news, how important a role should ethics play in decision-making? Should leaders and managers—and organizations—be evaluated on the extent to which they make ethical decisions?
> Increasingly today, decisions are made in a global context. Can you think of some techniques that might be employed to reduce the likelihood of difficulties when decision makers from different cultures are working together to solve a problem?
> "Decisions should be thought of as means rather than ends." Explain what this statement means and what affect it should have on decision making.
> Can you think of reasons why some individuals might prefer one-way communications when they are the sender, and two-way when they are the receiver? Explain.
> Discuss some of the advantages of using texting to reach customers as compared with the more traditional methods such as TV, radio, newspapers, magazines, or direct mail.
> Due to the increase in spam and other nonessential e-mail message (e.g., jokes and chain letters) that employees receive, some claim that reading, processing, and responding to e-mail messages can drain employee productivity. What can be done to help emp
> A growing number of Americans work for foreign-owned firms in the United States. Do you think these American employees are being influenced by the approach to management and the culture of the country that owns the firm? Explain.
> Why do you think that downward communication is much more prevalent in organizations than upward communication? How easy would it be to change this?
> Which power would you prefer to develop for yourself: expert power or legitimate power? What are the advantages and disadvantages of each of these sources of power? Explain.
> The use of power and politics often involve ethical issues. What are the criteria that may be used to determine the extent to which a manager's behavior is ethical? Are there ever legitimate exceptions to these criteria?
> Assume that the printing process is a strategic contingency for a publishing company, and that only one group of employees knows how to operate the printing press. How could the environment be changed to more evenly balance power within the printing depa
> What is meant by the term empowerment? Why is empowerment a concept that is resisted by some and rejected by others?
> What are the four elements that are typically part of all negotiations? Are there likely to be differences in these elements depending on whether the negotiations are of a win-win or a win-lose nature?
> What are the possible consequences of dysfunctional conflict? Are some of these consequences more or less likely to occur in organizational conflict situations?
> What are some of the major reasons why intergroup conflict occurs? In your personal experience, what is the most frequent reason?
> Is there a relationship between the level of intergroup conflict and organizational performance? How can an organization achieve optimal levels of conflict?
> 1.What would business organizations such as Kraft Foods gain from observing Orpheus in action? 2.Orpheus rotates the concertmaster among core-group members. What is the logic of rotating the leader? 3.What are some of the substitutes for permanent leader
> When intergroup conflict occurs, changes take place within and between conflicting groups. What are these changes? Which changes are generally positive? Which are negative?
> Think back to a time in school or at work when a group of which you were a part experienced dysfunctional conflict. Describe the conflict and the impact it had on group cohesion and productivity.
> Is leadership a more or less important consideration in self-managed teams than in other types of groups? Why or why not?
> What is the relationship between group norms and group cohesiveness? What roles do both cohesiveness and norms plan in shaping group performance?
> Why is groupthink something to be avoided? How might a manager attempt to insure that groupthink doesn't occur in his or her group?
> Why is it important for managers to be familiar with the concepts of group behavior?
> Have you ever been part of a virtual team? Describe it. What are the advantages and disadvantages of virtual work arrangements?
> If you were creating a research and development team for an organization, what kinds of factors would you take into consideration in deciding the composition of the team? Would these factors be different if you were putting together a problem-solving tea
> Why are people in certain occupations more susceptible to burnout? What kinds of things might organizations do to reduce the likelihood their members will experience burnout?
> What is the relationship between stress and personality? What aspects of personality might tend to increase stress? Decrease it?
> 1.What, in your opinion, did Baker hope to accomplish as a result of his conversation with Rennalls? Did he succeed? Why or why not? 2. Did nonverbal communications play a part in this case? Be specific and give examples. 3.What could Baker and Rennalls
> Work underload may be every bit as dysfunctional as work overload. Can you think of other work variables where “too little” may be as counterproductive as “too much”?
> Do you think some types of jobs or organizations attract Type A individuals? Do some attract Type B individuals? Why?
> The issue of who should be responsible for dealing with work stress—the individual or the organization—is an important one. What do you think? What are your arguments for and against each position?
> Increasingly, some workers are being sent on overseas assignments. What stressors might be unique to such assignments? What might organizations do to minimize their impact?
> What legal protections does an employee have against the employer’s use of electronic surveillance?
> To what degree can employee and managerial misbehavior be prevented in organizations? What steps would you take as a leader to curtail this negative behavior??
> Can a person be required to take medical tests to be considered for a new role or job? What restrictions, if any, are placed on us of the test data?
> There are three specific points or phases at which management has the opportunity to head off workplace violence. What are the points, and what actions can management take?
> What role can frustration, stress, and emotional disturbance play in the increase in incivility in organizations?
> Is there a possibility that in the near future organizations will have at their disposal tests that can, with precision, identify job candidates with a high propensity to misbehave? Explain.
> How would you describe the conflict between Michael Eisner and the Weinstein brothers, the two board members (Disney and Gold), and Steve jobs? Was it functional or dysfunctional? Think back to the stages of conflict described in this chapter. Which stag
> A scholar commented, “Workplace aggression is wasteful in terms of human and financial resources.” What is meant by this statement?
> This chapter discusses a number of innovative reward systems. Can you suggest other innovative approaches organizations might use? Identify potential problems with the approaches you suggest and try to find ways of overcoming them.
> Why are team-based reward systems becoming more widely used?
> The basic purpose of an evaluation is to provide information about work performance, but the information can also be used for other purposes. Name five other uses for an employee evaluation.
> The degree of employee satisfaction with the organization's reward system will significantly affect how successful the system is in influencing performance. Based on the research literature, what do we know about what influences whether individuals will
> From a managerial perspective, why is it impractical to provide continuous reinforcement in work environments? If it were practical, would it be a good idea? Explain.
> The gap between women’s and men’s pay is still considerable. What steps should employers and managers take in order to close this gap in a fair and consistent manner?
> Evaluations can be either judgmental or developmental in nature. Give examples of when one a manager should use each type.
> As you understand the idea and practice of total quality management, do you believe that it’s the wave of the future in U.S. organizations? Explain.
> Job enrichment is realized through changes to job depth. What changes can managers make to existing jobs that will provide employees with greater opportunities to exercise discretion?
> To what degree do you believe the behaviors of the featured CEOs constituted “misbehavior” and that the reactions of the boards were correct? If you were on a board of directors, what factors would you consider in the selection of a CEO to limit the pote
> Assume that you are a restaurant supervisor in charge of 10 servers. You notice that they appear bored with their jobs and that customer service is starting to decline. How can you redesign their jobs to make their work more interesting and more meaningf
> There is a distinct move away from a ‘job’ emphasis in some industries. Why is this occurring?
> What is the significance of the idea of quality of life work (QWL)? In particular, what would seem to be the trade-offs between meaningful jobs and productive jobs during periods of declining economic activity and unemployment?
> Why do you think Six Sigma helps many organizations improve quality, customer satisfaction, and efficiency? Explain.
> Explain the differences between job enlargement and job enrichment and analyze the relative advantages of these two approaches in organizations you have worked for.
> Goal-setting can be a difficult system to implement effectively. What kinds of problems might be encountered in an effort to implement a goal-setting program in an organization? As a manager, what would you do to minimize the likelihood you would encount
> How important a role does perception play in determining whether an employee is receiving equitable treatment? What kinds of things might a manager do to influence those perceptions?
> As a manager, would you rather the people for whom you are responsible be extrinsically or intrinsically motivated? Explain.
> What implications does Herzberg's two-factor theory have for the design of organizational reward systems? How can the theory be used to explain differences in the three components of motivation?
> Motivation is just of one several factors that influence productivity. What other factors were discussed in the chapter? What is the relationship between these factors and motivation?
> Based on your view of the objectives of performance evaluation, evaluate the perspectives about performance appraisal presented by the managers. In your opinion, at what point does "fine-tuning" evaluations become unacceptable distortion? Assume you are
> Is there a psychological contract between the students enrolled in this course and the instructor? What are some of the specifics of this contract? How was the contract determined?
> Give an example of a time when someone used a stereotype to describe you or something you did. Was the stereotype accurate? If not, explain why it wasn’t accurate.
> What types of schemas do managers use to make better sense of information at work?
> Why are the perceptions of your skills and abilities typically different from the perceptions that other have of your skills and abilities?
