Questions from General Business Management


Q: David Neeleman is in a good mood. Fresh off a flight

David Neeleman is in a good mood. Fresh off a flight from Sao Paulo and gearing up for a round of TV interviews, Neeleman, 50, agrees to meet over lunch at a Cosi sandwich outlet in Greenwich, Connect...

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Q: Did Faulty Decision Making Lead to the Death of Luge Racer Nodar

Did Faulty Decision Making Lead to the Death of Luge Racer Nodar Kumaritashvili? Years before a young luge racer from the Republic of Georgia flew to his death at the Olympics here last week, officia...

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Q: Employees at SAS certainly feel kneaded. Every week, several dozen

Employees at SAS certainly feel kneaded. Every week, several dozen of them get massages at the on-site 6 6,000-square-foot recreation and fitness centre. You have to pay, but it's only $55 for an hour...

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Q: The 15 General Motors dealers who flew to Detroit [in September

The 15 General Motors dealers who flew to Detroit [in September 2009] for a dinner with GM management were not an easily rattled bunch. They had endured the worst auto sales slide in 25 years, as well...

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Q: Reasonable people can debate the artistic merits of James Cameron's work....

Reasonable people can debate the artistic merits of James Cameron's work.... What's indisputable, however, is that the Avatar director's influence extends far beyond his movie credits. More than Georg...

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Q: American corporations love team work. But few companies are as smitten

American corporations love team work. But few companies are as smitten as ICU Medical Inc. At the San Clemente, California, maker of medical devices, any worker can form a team to tackle any project....

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Q: Most everyone in Silicon Valley and on Wall Street agrees: The

Most everyone in Silicon Valley and on Wall Street agrees: The eventual IPO of social-networking site Facebook could make its founder the world's richest twenty-something. Yet Chief Executive Mark Zuc...

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Q: Executives know success in business depends on identifying and fixing problems before

Executives know success in business depends on identifying and fixing problems before they become crises. It is the most basic rule in management: No matter how smart your strategies seem on paper, if...

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Q: Fourth, executives need to directly participate in improvement projects not just

Fourth, executives need to directly participate in improvement projects not just "support" them.... By observing the successes and failures of improvement programs first hand, rather than relying on s...

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Q: Should Surgical-Device Firms Be Allowed to Market Products for Off

Should Surgical-Device Firms Be Allowed to Market Products for Off-Label Uses That Are Not Approved by the U.S. Government? Some 250,000 people last year underwent an operation in which tiny bits of...

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