Questions from General Operations Management


Q: What are the characteristics of make-to-stock products?

What are the characteristics of make-to-stock products? Can you give one or two examples of this product from daily life?

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Q: At many college athletic events, you can find plastic drink cups

At many college athletic events, you can find plastic drink cups with the school logo printed on it. Twenty years ago, these cups came molded in a variety of colors. Now nearly all the cups are white...

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Q: Between 1964 and 1966, Ford made more than 1 million Mustangs

Between 1964 and 1966, Ford made more than 1 million Mustangs. Today car collectors are spending tens of thousands of dollars to restore to “like new” vintage Mustangs that originally sold for around...

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Q: A production worker seems to know nothing about the different levels of

A production worker seems to know nothing about the different levels of product customization. As his supervisor, briefly explain the four levels of customization starting from the least to greatest....

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Q: Go back and look at Hayes and Wheelwright’s four stages of alignment

Go back and look at Hayes and Wheelwright’s four stages of alignment. Do firms actually have to develop and then exploit core competencies in the operations and supply chain areas in order to be succe...

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Q: Many universities now offer Web-based courses in lieu of traditional

Many universities now offer Web-based courses in lieu of traditional classes. These courses often contain lecture notes, linkages to videos and other documents, and online testing capabilities. How ar...

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Q: Use the P&G example described in the chapter to explain

Use the P&G example described in the chapter to explain the benefits to the customer of adopting a business processes perspective. Why might a traditional functional perspective have “blinded” P&G to...

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Q: Do you think we should measure the performances of an organization’s business

Do you think we should measure the performances of an organization’s business processes? Justify your answer. Briefly describe the four key core measures that could produce more specific measures of b...

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Q: In the chapter, we stated that “there are countless possible

In the chapter, we stated that “there are countless possible measures of process performance, many of which are derived from the four core measures” quality, cost, time, and flexibility. In the follow...

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Q: According to the Quality Handbook, edited by Joseph Juran, what

According to the Quality Handbook, edited by Joseph Juran, what are the four different types of costs related to the quality of products?

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