Questions from General Operations Management

Q: What measures did the USPS adopt to increase competitiveness?

What measures did the USPS adopt to increase competitiveness?

Q: What results were achieved by the USPS’s changes?

What results were achieved by the USPS’s changes?

Q: Why is it important for the USPS to have a high volume

Why is it important for the USPS to have a high volume of mail to process?

Q: What impact did competitive pressures have on the USPS?

What impact did competitive pressures have on the USPS?

Q: An operation has a 10 percent scrap rate. As a result

An operation has a 10 percent scrap rate. As a result, 72 pieces per hour are produced. What is the potential increase in labor productivity that could be achieved by eliminating the scrap?

Q: A manager checked production records and found that a worker produced 160

A manager checked production records and found that a worker produced 160 units while working 40 hours. In the previous week, the same worker produced 138 units while working 36 hours. Did the worker’...

Q: Discuss the various impacts of outsourcing.

Discuss the various impacts of outsourcing.

Q: The following table shows data on the average number of customers processed

The following table shows data on the average number of customers processed by several bank service units each day. The hourly wage rate is $25, the overhead rate is 1.0 times labor cost, and material...

Q: A property title search firm is contemplating using online software to increase

A property title search firm is contemplating using online software to increase its search productivity. Currently an average of 40 minutes is needed to do a title search. The researcher cost is $2 pe...

Q: A company offers ID theft protection using leads obtained from client banks

A company offers ID theft protection using leads obtained from client banks. Three employees work 40 hours a week on the leads, at a pay rate of $25 per hour per employee. Each employee identifies an...