Questions from General Operations Management


Q: Briefly describe the cookie production process.

Briefly describe the cookie production process.

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Q: After a recent storm, a customer called in a panic,

After a recent storm, a customer called in a panic, saying that she had planned a garden party for the upcoming weekend and her garden was in shambles. The owner decided to send a crew of four workers...

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Q: Which crew size had the highest productivity per worker? Which crew

Which crew size had the highest productivity per worker? Which crew size had the lowest productivity per worker? What are some possible explanations for these results?

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Q: It is common knowledge that Sam’s boss Dom has been fudging the

It is common knowledge that Sam’s boss Dom has been fudging the weekly productivity figures. Several employees, including Sam, have spoken to him about this, but he continues to do it. Sam has observe...

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Q: Why do people do things that are unethical?

Why do people do things that are unethical?

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Q: Give two examples of what would be considered unethical involving competition and

Give two examples of what would be considered unethical involving competition and the ethical principles (see Chapter 1) that would be violated.

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Q: In the past there was concern about a “productivity paradox”

In the past there was concern about a “productivity paradox” related to IT services. More recently, there have been few references to this phenomenon. Using the Internet, explain the term productivity...

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Q: Explain the term time-based strategies and give three examples.

Explain the term time-based strategies and give three examples.

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Q: Productivity should be a concern of every business organization. a

Productivity should be a concern of every business organization. a. How is productivity defined? b. How are productivity measures used? c. Why is productivity important? d. What part of the organizati...

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Q: List some factors that can affect productivity and some ways that productivity

List some factors that can affect productivity and some ways that productivity can be improved.

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