Questions from General Operations Management

Q: Many organizations offer a combination of goods and services to their customers

Many organizations offer a combination of goods and services to their customers. As you learned in this chapter, there are some key differences between production of goods and delivery of services. Wh...

Q: Why are services important? Why is manufacturing important? What are

Why are services important? Why is manufacturing important? What are no manufactured goods?

Q: Write a brief report that outlines the reasons (both internal and

Write a brief report that outlines the reasons (both internal and external) for Burgomaster’s demise, and whether operations management played a significant role in the demise.

Q: List and briefly explain the four basic sources of variation, and

List and briefly explain the four basic sources of variation, and explain why it is important for managers to be able to effectively deal with variation.

Q: Can you think of a strategy that could have increased Burgomaster’s chance

Can you think of a strategy that could have increased Burgomaster’s chance of survival? Explain why you think that strategy would have been effective.

Q: Hazel has been fairly successful in her neighborhood, and now wants

Hazel has been fairly successful in her neighborhood, and now wants to expand to other neighborhoods, including some that are five miles away. What would be the advantages and disadvantages of doing t...

Q: Hazel does not have a mission statement or a set of objectives

Hazel does not have a mission statement or a set of objectives. Take one of the following positions and defend it: a. Hazel doesn’t need a formal mission statement and objectives. Many small business...

Q: Hazel would like to increase her profits, but she doesn’t believe

Hazel would like to increase her profits, but she doesn’t believe that it would be wise to raise her prices considering the current state of the local economy. Instead, she has given some thought to i...

Q: What are two ways that the company has increased productivity? Why

What are two ways that the company has increased productivity? Why did increasing the length of the ovens result in a faster output rate?

Q: Do you think that the company is making the right decision by

Do you think that the company is making the right decision by not automating the packing of cookies? Explain your reasoning. What obligation does a company have to its employees in a situation such as...