Questions from General Operations Management


Q: A small grocery store sells fresh produce, which it obtains from

A small grocery store sells fresh produce, which it obtains from a local farmer. During the strawberry season, demand for fresh strawberries can be reasonably approximated using a normal distribution...

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Q: A shop works a 400-minute day. The manager of

A shop works a 400-minute day. The manager of the shop wants an output of 200 units per day for the assembly line that has the elemental tasks shown in the table. Do the following: a. Construct the pr...

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Q: Suppose you are going to have a prescription filled at a local

Suppose you are going to have a prescription filled at a local pharmacy. Referring to the dimensions of service quality for each dimension, give an example of how you would judge the quality of the se...

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Q: A bakery buys flour in 25-pound bags. The bakery

A bakery buys flour in 25-pound bags. The bakery uses 1,215 bags a year. Ordering cost is $10 per order. Annual carrying cost is $75 per bag. a. Determine the economic order quantity. b. What is the a...

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Q: As a manager, how would you deal with the possibility that

As a manager, how would you deal with the possibility that customer satisfaction does not always lead to customer retention?

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Q: Name several ways that technology has had an impact on quality.

Name several ways that technology has had an impact on quality.

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Q: What are some possible consequences of poor quality?

What are some possible consequences of poor quality?

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Q: Use the dimensions of quality to describe typical characteristics of these products

Use the dimensions of quality to describe typical characteristics of these products and services: a. A television set b. A restaurant meal (product) c. A restaurant meal (service) d. Painting a ho...

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Q: Many product reviews are available on the Internet. Two examples are

Many product reviews are available on the Internet. Two examples are reviews on electronics productssuch as DVD players and high-definition televisions. There are often both positive and negativerevie...

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Q: What trade-offs are involved in deciding on whether to offer

What trade-offs are involved in deciding on whether to offer a product or service guarantee?

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