Questions from General Operations Management


Q: Consider this situation: A manager is contemplating making changes to a

Consider this situation: A manager is contemplating making changes to a single-server system that is expected to double the service rate, and still have just one server. a. Would you (intuitively) thi...

See Answer

Q: A manager wants to know how many units of each product to

A manager wants to know how many units of each product to produce on a daily basis in order to achieve the highest contribution to profit. Production requirements for the products are shown in the fol...

See Answer

Q: A chocolate maker has contracted to operate a small candy counter in

A chocolate maker has contracted to operate a small candy counter in a fashionable store. To start with, the selection of offerings will be intentionally limited. The counter will offer a regular mix...

See Answer

Q: What approaches do supermarkets use to offset variations in customer traffic intensity

What approaches do supermarkets use to offset variations in customer traffic intensity?

See Answer

Q: A milling department has 10 machines. Each operates an average of

A milling department has 10 machines. Each operates an average of eight hours before requiring adjustment, which takes an average of two hours. While running, each machine can produce 40 pieces an hou...

See Answer

Q: Customers arriving at a service center are assigned to one of three

Customers arriving at a service center are assigned to one of three categories, with category 1 given the highest priority. Records indicate that an average of nine customers arrive per hour and that...

See Answer

Q: Trucks arrive at the loading dock of a wholesale grocer at the

Trucks arrive at the loading dock of a wholesale grocer at the rate of 1.2 per hour. A single crew consisting of two workers can load a truck in about 30 minutes. Crew members receive $10 per hour in...

See Answer

Q: A manager must determine requirements for waiting space for customers. A

A manager must determine requirements for waiting space for customers. A priority system is used to process customers, who are assigned to one of two classes when they enter the processing center. The...

See Answer

Q: Given this linear programming model, solve the model and then answer

Given this linear programming model, solve the model and then answer the questions that follow. Maximize Z = 12x1 + 18x2 + 15x3      where x1 = the quantity of product 1 to make, etc. Subject to Mach...

See Answer

Q: A priority waiting system assigns arriving customers to one of four classes

A priority waiting system assigns arriving customers to one of four classes. Arrival rates (Poisson) of the classes are shown in the following table. Five servers process the customers, and each can h...

See Answer