Questions from General Operations Management


Q: Explain the term “three Rs” and how the three Rs

Explain the term “three Rs” and how the three Rs relate to sustainability.

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Q: What effects do cultural differences have on the design of fast-

What effects do cultural differences have on the design of fast-food offerings in this reading?

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Q: What functions in the organization are impacted by the differencesin product offerings

What functions in the organization are impacted by the differencesin product offerings among different countries?

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Q: What capability would an organization have to have to not need forecasts

What capability would an organization have to have to not need forecasts?

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Q: Can you think of other companies that have used new colors to

Can you think of other companies that have used new colors to extend or grow the market for their products?

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Q: Prepare a service blueprint for each of these banking transactions:

Prepare a service blueprint for each of these banking transactions: a. Make a savings deposit using a teller b. Apply for a home equity loan

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Q: Prepare a service blueprint for each of these post office transactions:

Prepare a service blueprint for each of these post office transactions: a. Buy stamps from a machine b. Buy stamps from a postal clerk

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Q: What evidence is there of the importance of manufacturing innovation?

What evidence is there of the importance of manufacturing innovation?

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Q: List the steps involved in getting gasoline into your car for full

List the steps involved in getting gasoline into your car for full service and for self-service. Assume that paying cash is the only means of payment. For each list, identify the potential trouble poi...

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Q: Construct a list of steps for making a cash withdrawal from an

Construct a list of steps for making a cash withdrawal from an automated teller machine (ATM). Assume that the process begins at the ATM with your bank card in hand. Then identify the potential failur...

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