Questions from General Operations Management


Q: How does the use of standard shipping containers and flat rate mailers

How does the use of standard shipping containers and flat rate mailers help competitiveness?

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Q: Who needs to be involved in formulating organizational strategy?

Who needs to be involved in formulating organizational strategy?

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Q: What factors enter into the choice of a value for the smoothing

What factors enter into the choice of a value for the smoothing constant in exponential smoothing?

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Q: Explain how using a centered moving average with a length equal to

Explain how using a centered moving average with a length equal to the length of a season eliminates seasonality from a time series.

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Q: Contrast the terms sales and demand.

Contrast the terms sales and demand.

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Q: What are some of the ways Wegmans uses technology to gain an

What are some of the ways Wegmans uses technology to gain an edge over its competition?

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Q: What are some of the consequences of poor forecasts? Explain.

What are some of the consequences of poor forecasts? Explain.

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Q: Why might a company executive make bold predictions about future demand to

Why might a company executive make bold predictions about future demand to Wall Street analysts?

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Q: How might an executive’s comments to Wall Street analysts affect demand forecasts

How might an executive’s comments to Wall Street analysts affect demand forecasts, and what are the consequences of doing so?

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Q: A dry cleaner uses exponential smoothing to forecast equipment usage at its

A dry cleaner uses exponential smoothing to forecast equipment usage at its main plant. August usage was forecasted to be 88 percent of capacity; actual usage was 89.6 percent of capacity. A smoothing...

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