Questions from General Operations Management


Q: A U.S. company has two manufacturing plants, one

A U.S. company has two manufacturing plants, one in the United States and one in another country. Both produce the same item, each for sale in their respective countries. However, their productivity f...

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Q: While it is true that increases in efficiency generate productivity increases,

While it is true that increases in efficiency generate productivity increases, it is possible to get caught in an “efficiency improvement trap.” Explain what this means.

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Q: In what ways are Hazel’s customers most likely to judge the quality

In what ways are Hazel’s customers most likely to judge the quality of her lawn care services?

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Q: List the key ways that organizations compete.

List the key ways that organizations compete.

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Q: What is the Balanced Scorecard and how is it useful?

What is the Balanced Scorecard and how is it useful?

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Q: Contrast the terms strategies and tactics.

Contrast the terms strategies and tactics.

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Q: Explain the rationale of an operations strategy that seeks to increase the

Explain the rationale of an operations strategy that seeks to increase the opportunity for use of technology by reducing variability in processing requirements.

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Q: Discuss the importance of the Dutch growers’ supply chain.

Discuss the importance of the Dutch growers’ supply chain.

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Q: What caused productivity to increase?

What caused productivity to increase?

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Q: What effect does the increased use of e-mail have on

What effect does the increased use of e-mail have on postal productivity?

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