Questions from General Operations Management


Q: What trade-offs are associated with time and cost estimates for

What trade-offs are associated with time and cost estimates for a proposed project?

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Q: Who needs to be involved in assessing the cost of a project

Who needs to be involved in assessing the cost of a project?

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Q: What benefits do psychological approaches to waiting lines have over other approaches

What benefits do psychological approaches to waiting lines have over other approaches?

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Q: In what kinds of situations is queuing analysis most appropriate?

In what kinds of situations is queuing analysis most appropriate?

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Q: Why do waiting lines form even though a service system is under

Why do waiting lines form even though a service system is under loaded?

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Q: What effect would decreasing arrival and service variability have on the effective

What effect would decreasing arrival and service variability have on the effective capacity of a system?

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Q: Contrast finite and infinite population sources.

Contrast finite and infinite population sources.

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Q: Briefly describe the company’s strategy.

Briefly describe the company’s strategy.

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Q: Under what circumstances would a multiple-priority waiting system be appropriate

Under what circumstances would a multiple-priority waiting system be appropriate?

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Q: In a multiple-channel system, what is the rationale for

In a multiple-channel system, what is the rationale for having customers wait in a single line, as is now being done in many banks and post offices, rather than multiple lines? (Hint: The average wait...

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