Questions from General Operations Management


Q: What are the elements of supply chain management?

What are the elements of supply chain management?

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Q: What impact has e-business had on supply chain management?

What impact has e-business had on supply chain management?

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Q: Why is managing returns important?

Why is managing returns important?

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Q: Describe what purchasing managers do.

Describe what purchasing managers do.

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Q: Discuss the importance of RFID for supply chain management.

Discuss the importance of RFID for supply chain management.

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Q: As a consumer, what things do you consider in judging the

As a consumer, what things do you consider in judging the quality of cookies you buy in a supermarket?

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Q: Describe vendor analysis.

Describe vendor analysis.

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Q: Explain the benefit of cross-docking.

Explain the benefit of cross-docking.

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Q: What advantage did IBM’s use of the Internet have for small suppliers

What advantage did IBM’s use of the Internet have for small suppliers?

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Q: Aside from cost reduction, what major value does IBM envision for

Aside from cost reduction, what major value does IBM envision for its interaction with suppliers?

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