Questions from General Operations Management

Q: UA Hamburger Hamlet (UAHH) places a daily order for its

UA Hamburger Hamlet (UAHH) places a daily order for its high-volume items (hamburger patties, buns, milk, and so on). UAHH counts its current inventory on-hand once per day and phones in its order for...

Q: What is the first of the three simple steps in the high

What is the first of the three simple steps in the high-level view of manufacturing?

Q: The customer order decoupling point determines the position of what in the

The customer order decoupling point determines the position of what in the supply chain?

Q: Toshihiro Nakamura, manufacturing engineering section manager, is examining the

Toshihiro Nakamura, manufacturing engineering section manager, is examining the prototype assembly process sheet (shown in Exhibit 8.15) for the newest subnotebook computer model. With every new mode...

Q: Bindley Corporation has a one-year contract to supply motors for

Bindley Corporation has a one-year contract to supply motors for all washing machines produced by Rinso Ltd. Rinso manufactures the washers at four locations around the country: New York, Fort Worth,...

Q: What is the term used for the situation where a potential customer

What is the term used for the situation where a potential customer arrives at a service operation and upon seeing a long line decides to leave?

Q: What is the most commonly used priority rule for setting queue discipline

What is the most commonly used priority rule for setting queue discipline, likely because it is seen as most fair?

Q: Burrito King (a new fast-food franchise opening up nationwide

Burrito King (a new fast-food franchise opening up nationwide) has successfully automated burrito production for its drive-up fast-food establishments. The Burro-Master 9000 requires a constant 45 sec...

Q: To support National Heart Week, the Heart Association plans to install

To support National Heart Week, the Heart Association plans to install a free blood pressure testing booth in El Con Mall for the week. Previous experience indicates that, on average, 10 persons per h...

Q: Demand for an item is 1,000 units per year.

Demand for an item is 1,000 units per year. Each order placed costs $10; the annual cost to carry items in inventory is $2 each. In what quantities should the item be ordered?