Questions from General Operations Management


Q: Provide a definition of a bottleneck. Why is it important to

Provide a definition of a bottleneck. Why is it important to find the bottleneck?

See Answer

Q: Judy’s Cake Shop makes fresh cakes to customer orders. After receiving

Judy’s Cake Shop makes fresh cakes to customer orders. After receiving the order by Judy’s assistant, which takes 2 minutes, Judy then takes 8 minutes to mix the ingredients for the cake and loads a c...

See Answer

Q: State the lean tenets in your own words.

State the lean tenets in your own words.

See Answer

Q: Assume that a plant operates 2,000 hours per year and

Assume that a plant operates 2,000 hours per year and the demand rate for parts is 100,000 units per year. The circulation time for each kanban container is 24 hours. a. How many kanban containers are...

See Answer

Q: Recall a bad service experience that you recently had. What led

Recall a bad service experience that you recently had. What led to the service failure? Consider such dimensions as tangibles, reliability, responsiveness, assurance, or empathy.

See Answer

Q: Would you expect the exponential distribution to be a good approximation of

Would you expect the exponential distribution to be a good approximation of service times for a. Buying an airline ticket at the airport? b. Riding a merry-go-round at a carnival? c. Checking out of a...

See Answer

Q: Workers should be given more control over the inspection of their own

Workers should be given more control over the inspection of their own work. Discuss the pros and cons of this proposition

See Answer

Q: A process for producing electronic circuits has achieved very high yield levels

A process for producing electronic circuits has achieved very high yield levels. An average of only 8 defective parts per million is currently produced. a. What are the upper and lower control limits...

See Answer

Q: Describe the uses of qualitative, time-series, and causal

Describe the uses of qualitative, time-series, and causal forecasts.

See Answer

Q: The Handy-Dandy Department Store had forecast sales of $110

The Handy-Dandy Department Store had forecast sales of $110,000 for the previous week. The actual sales were $130,000. a. What is the forecast for this week, using exponential smoothing and α = .1? 20...

See Answer