Questions from General Operations Management

Q: Identify the front office and back office services for the following organizations

Identify the front office and back office services for the following organizations. Could these services be improved by increasing or decreasing the degree of customer contact? By separating low- and...

Q: What kinds of problems are presented by the redesign of existing processes

What kinds of problems are presented by the redesign of existing processes that are not encountered in the design of a new process?

Q: Design an inventory control system for this business. Provide the formulas

Design an inventory control system for this business. Provide the formulas that you would use for a P System, Q system or other system you design. Compare these to the formulas currently used. Examine...

Q: A furniture factory makes two types of wooden tables, large and

A furniture factory makes two types of wooden tables, large and small. See the flowchart below. Small tables are made in batches of 100, and large tables are made in batches of 50. A batch includes...

Q: How can lot sizes and inventories be reduced in a lean production

How can lot sizes and inventories be reduced in a lean production system? Discuss specific approaches.

Q: A company is in the business of machining parts that go through

A company is in the business of machining parts that go through various work centers. Suppose work center A feeds work center B with parts. The following times (in minutes) are given for each work cen...

Q: Can you name products and services that, in your opinion,

Can you name products and services that, in your opinion, have relatively poor quality? Relatively high quality? Are companies that provide better quality more successful? How can you tell?

Q: Define the purpose of continuous improvement of quality.

Define the purpose of continuous improvement of quality.

Q: In a control chart application, we have found that the grand

In a control chart application, we have found that the grand average over all past samples of 6 units is x = 30 and R = 5. a. Set up x and R control charts. b. The following measurements are taken fro...

Q: What type of time-series components would you expect for the

What type of time-series components would you expect for the following products and services? a. Monthly sales of a retail florist. b. Monthly sales of milk in a supermarket. c. Daily demand in a call...