Questions from General Operations Management


Q: The following are monthly actual and forecast demand levels for May through

The following are monthly actual and forecast demand levels for May through December for units of a product manufactured by the D. Bishop Company in Des Moines: What is the value of the tracking sig...

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Q: What are some of the questions that can be answered with PERT

What are some of the questions that can be answered with PERT and CPM?

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Q: Prepare a product-by-value analysis for the following products

Prepare a product-by-value analysis for the following products, and given the position in its life cycle, identify the issues likely to confront the operations manager and his or her possible actions....

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Q: Given the contribution made on each of the three products in the

Given the contribution made on each of the three products in the following table and their position in the life cycle, identify a reasonable operations strategy for each:

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Q: Construct a house of quality matrix for a wristwatch. Be sure

Construct a house of quality matrix for a wristwatch. Be sure to indicate specific customer wants that you think the general public desires. Then complete the matrix to show how an operations manager...

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Q: Based on the competitiveness ranking developed by the Global Competitiveness Index (

Based on the competitiveness ranking developed by the Global Competitiveness Index (www.weforum.org), rank the following countries from most competitive to least: Mexico, Switzerland, the U.S., and Ch...

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Q: Prepare a bill of material for (a) a pair of

Prepare a bill of material for (a) a pair of eyeglasses and its case or (b) a fast-food sandwich (visit a local sandwich shop like Subway, McDonald’s, Blimpie, Quizno’s; perhaps a clerk or the manager...

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Q: Prepare a script for telephone callers at the university’s annual “phone

Prepare a script for telephone callers at the university’s annual “phone-a-thon” fund raiser.

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Q: Review strategic process positioning options for the regions in Figure 5.

Review strategic process positioning options for the regions in Figure 5.12, discussing the operational impact (in terms of the 10 strategic OM decisions) for: a) Manufacturing the sandwiches. b) Dire...

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Q: Select a service business that involves interaction between customers and service providers

Select a service business that involves interaction between customers and service providers, and create a PCN diagram similar to Figure 5.12. Pick a key step that could be performed either by the serv...

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