Questions from General Operations Management


Q: Why is it necessary to document a product explicitly?

Why is it necessary to document a product explicitly?

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Q: The text provides three primary strategic approaches (differentiation, cost,

The text provides three primary strategic approaches (differentiation, cost, and response) for achieving competitive advantage. Provide an example of each not given in the text. Support your choices....

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Q: Develop a scatter diagram for two variables of interest [say pages

Develop a scatter diagram for two variables of interest [say pages in the newspaper by day of the week; see the example in Figure 6.6 (b)]. Reference Figure 6.6:

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Q: Develop a Pareto chart of the following causes of poor grades on

Develop a Pareto chart of the following causes of poor grades on an exam:

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Q: Develop a histogram of the time it took for you or your

Develop a histogram of the time it took for you or your friends to receive six recent orders at a fast-food restaurant.

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Q: Develop a flowchart [as in Figure 6.6 (e

Develop a flowchart [as in Figure 6.6 (e) and Example 2] showing all the steps involved in planning a party. Reference Figure 6.6:

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Q: Consider the types of poor driving habits that might occur at a

Consider the types of poor driving habits that might occur at a traffic light. Make a list of the 10 you consider most likely to happen. Add the category of “other” to that list. a) Compose a check sh...

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Q: Draw a fish-bone chart detailing reasons why an airline customer

Draw a fish-bone chart detailing reasons why an airline customer might be dissatisfied.

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Q: Consider the everyday task of getting to work on time or arriving

Consider the everyday task of getting to work on time or arriving at your first class on time in the morning. Draw a fish-bone chart showing reasons why you might arrive late in the morning.

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Q: Construct a cause-and-effect diagram to reflect “student

Construct a cause-and-effect diagram to reflect “student dissatisfied with university registration process.” Use the “four M s” or create your own organizing scheme. Include at least 12 causes.

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