Questions from General Operations Management

Q: Provide some examples of customer- and provider-routed services that

Provide some examples of customer- and provider-routed services that you have encountered that are different from those described in this chapter. Can you identify any improvements to these processes?...

Q: Design a process for one of the following activities: a

Design a process for one of the following activities: a. Preparing for an exam b. Writing a term paper c. Planning a vacation

Q: The BOM, current inventory, and lead time (in months

The BOM, current inventory, and lead time (in months) for the in-line skates in Rocker Industries (A) case is shown in Exhibit 14.37. Using the chase demand strategy, you developed in Rocker Industrie...

Q: Discuss how sustainability might be incorporated into a process or value chain

Discuss how sustainability might be incorporated into a process or value chain improvement initiative. Try to find an example and summarize it in a manner similar to that in the box feature on Alfa La...

Q: What sustainability issues are present in the example restaurant order fulfillment process

What sustainability issues are present in the example restaurant order fulfillment process example (Exhibits 7.6 and 7.7)? What other restaurant processes need to include sustainability criteria in th...

Q: Draw a flowchart for a process of interest to you, such

Draw a flowchart for a process of interest to you, such as a quick oil-change service, a factory process you might have worked in, ordering a pizza, renting a car or truck, buying products on the Inte...

Q: Develop a value stream map for the process you flowcharted in Question

Develop a value stream map for the process you flowcharted in Question #27 to identify the value-added and non-value-added activities. How can you estimate costs and/or revenue for the process steps?...

Q: Identify several sources of errors as a student or in your personal

Identify several sources of errors as a student or in your personal life. Develop some poka-yokes that might prevent them.

Q: What are the advantages and disadvantages of each of the major types

What are the advantages and disadvantages of each of the major types of layout patterns? Provide one example of each type of layout for goods-producing and service-providing firms.

Q: Discuss the type of facility layout that would be most appropriate for

Discuss the type of facility layout that would be most appropriate for: a. printing books, b. performing hospital laboratory tests, c. manufacturing home furniture, d. a hospital, e. a photography stu...