Questions from General Operations Management

Q: Re-read the ‘Operations in practice’ example on ‘W

Re-read the ‘Operations in practice’ example on ‘W. L. Gore & Associates Inc.’ (a) How is W.L. Gore different from most international corporations? (b) Why is Gore’s way of working particularly approp...

Q: Among the first large organization to take flexible working seriously in Europe

Among the first large organization to take flexible working seriously in Europe was Lloyds TSB Banking Group. It adopted flexible working because it was sensitive to the social and economic changes th...

Q: Re-read the ‘Operations in practice’ examples, ‘Joanne

Re-read the ‘Operations in practice’ examples, ‘Joanne manages the schedule’, and ‘Operations control at Air France’. How do the planning and control tasks in these two operations compare?

Q: Mark Key is an events coordinator for a small company. Returning

Mark Key is an events coordinator for a small company. Returning from his annual holiday in France, he is given six events to plan. He gives them the codes A–F. He needs to decide up...

Q: It is week 35 of a busy year at Ashby Architect’s and

It is week 35 of a busy year at Ashby Architect’s and Jo Ashby is facing a big problem. Both her two junior partners have been diagnosed with a serious illness contracted on a trip to scope out a pros...

Q: Write down five services that you have ‘consumed’ in the last

Write down five services that you have ‘consumed’ in the last week. Try and make these as varied as possible. Examples could include public transport, a bank, any shop or supermarket, attendance at an...

Q: It takes six hours for a contract laundry to wash, dry

It takes six hours for a contract laundry to wash, dry and press (in that order) a batch of overalls. It takes 3 hours to wash the batch, 2 hours to dry it, and 1 hour to press it. Usually each day’s...

Q: Read the following descriptions of two cinemas. Kinepolis in Brussels

Read the following descriptions of two cinemas. Kinepolis in Brussels is one the largest cinema complexes in the world, with 28 screens, a total of 8000 seats, and four showings of each film every day...

Q: The Games Delivery Authority (GDA) was a public body responsible

The Games Delivery Authority (GDA) was a public body responsible for developing and building the new venues and infrastructure for the ‘International Games’ and their use after the event. The GDA appo...

Q: In March, a law firm predicted April demand for 360 client

In March, a law firm predicted April demand for 360 client consultations. Actual April demand was 410. Using a smoothing constant chosen by management of   .20, what is forecast the May demand using...