Questions from General Operations Management

Q: What is 3-D printing? Provide two examples.

What is 3-D printing? Provide two examples.

Q: Explain how manufacturing and service technology strengthen the value chain.

Explain how manufacturing and service technology strengthen the value chain.

Q: What is CRM? How does it help OM do its job

What is CRM? How does it help OM do its job?

Q: How should managers choose an appropriate lot-sizing rule? Should

How should managers choose an appropriate lot-sizing rule? Should they be chosen strictly on an economic basis, or should intangible factors be considered. Why?

Q: What types of technology might a major hotel chain use to enhance

What types of technology might a major hotel chain use to enhance the customer experience?

Q: Explain the benefits and challenges of using technology.

Explain the benefits and challenges of using technology.

Q: Explain the concept of scalability. Identify one low and one highly

Explain the concept of scalability. Identify one low and one highly scalable organization and explain why you categorize them as such.

Q: Explain the importance of new product design and development.

Explain the importance of new product design and development.

Q: For the assembly line described in problem 39, how would the

For the assembly line described in problem 39, how would the line be balanced by choosing the assignable task having the shortest task time first?

Q: Explain the five elements of service-delivery system design.

Explain the five elements of service-delivery system design.