Questions from General Operations Management


Q: How does Dr. Hill’s strategy framework tie corporate strategy to marketing

How does Dr. Hill’s strategy framework tie corporate strategy to marketing and operations strategy?

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Q: How do the concepts of master production scheduling and material requirements planning

How do the concepts of master production scheduling and material requirements planning translate to a service organization? Provide an example.

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Q: How would you rank McDonald’s competitive priorities in Exhibit 3.6

How would you rank McDonald’s competitive priorities in Exhibit 3.6?

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Q: Provide three examples of McDonald’s management making choices on sustainability. (

Provide three examples of McDonald’s management making choices on sustainability. (See Exhibit 1.13 in Chapter 1.)

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Q: In problem 37, suppose the line is balanced using 14 workstations

In problem 37, suppose the line is balanced using 14 workstations and a finished product can be produced every 4.5 minutes. a. What is the production rate in units per day? b. What is the assembly lin...

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Q: Define order qualifiers and order winners.

Define order qualifiers and order winners.

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Q: Explain approaches for understanding customer wants and needs.

Explain approaches for understanding customer wants and needs.

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Q: Define search, experience, and credence attributes, and provide an

Define search, experience, and credence attributes, and provide an example of each.

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Q: Describe how customers evaluate goods and services.

Describe how customers evaluate goods and services.

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Q: What are the five competitive priorities? Cite an example of an

What are the five competitive priorities? Cite an example of an organization that demonstrates the competitive priority.

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