Questions from General Operations Management

Q: Explain why appointments are necessary for many professional services. (Hint

Explain why appointments are necessary for many professional services. (Hint: How do services differ from goods as described in Chapter 1?) List and explain some key issues and decisions that must be...

Q: Balance the assembly line in Exhibit 8.16 for (a

Balance the assembly line in Exhibit 8.16 for (a) a shift output of 40 pieces and (b) a shift output of 20 pieces. Assume an 8-hour shift and use the rule: choose the assignable task with the longest...

Q: How does standard time differ from normal time? How are standard

How does standard time differ from normal time? How are standard times used in operations management?

Q: What is time study? Describe the basic procedure for conducting a

What is time study? Describe the basic procedure for conducting a time study.

Q: Define job design, job enlargement, and job enrichment, and

Define job design, job enlargement, and job enrichment, and give a non-textbook example of each.

Q: Why is safety important?

Why is safety important?

Q: Define ergonomics and give an example of a good or bad experience

Define ergonomics and give an example of a good or bad experience.

Q: Describe the Ethical Trading Initiative (ETI) and how it fits

Describe the Ethical Trading Initiative (ETI) and how it fits with sustainability.

Q: What key questions should be asked when designing workplaces?

What key questions should be asked when designing workplaces?

Q: Describe the human issues related to workplace design.

Describe the human issues related to workplace design.