Questions from Managerial Accounting

Q: Describe the customer solutions value proposition and provide your own example of

Describe the customer solutions value proposition and provide your own example of a company that has successfully implemented this value proposition.

Q: Explain how a Balanced Scorecard approach is helpful in identifying critical processes

Explain how a Balanced Scorecard approach is helpful in identifying critical processes and evaluating the processes.

Q: All of a Balanced Scorecard’s measures for processes should be fully controllable

All of a Balanced Scorecard’s measures for processes should be fully controllable by people who perform the work in the processes. Do you agree with this statement? Explain.

Q: What are operations management processes within the Balanced Scorecard’s process perspective,

What are operations management processes within the Balanced Scorecard’s process perspective, and what are some typical objectives for operations management processes?

Q: What are the four bases for setting a transfer price?

What are the four bases for setting a transfer price?

Q: What are some critical dimensions along which to measure regulatory and social

What are some critical dimensions along which to measure regulatory and social processes in the operating processes part of the Balanced Scorecard’s process perspective?

Q: How might a company link its strategy or customer value proposition to

How might a company link its strategy or customer value proposition to a focus on particular categories of processes in the Balanced Scorecard?

Q: How do the time frames for financial benefits for improvements in the

How do the time frames for financial benefits for improvements in the different categories of processes typically vary?

Q: What are the three components of the learning and growth perspective in

What are the three components of the learning and growth perspective in the Balanced Scorecard?

Q: What are several desirable characteristics for a Balanced Scorecard measure?

What are several desirable characteristics for a Balanced Scorecard measure?