Questions from Supply Chain

Q: When does it make economical sense to crash project activities? How

When does it make economical sense to crash project activities? How do you know when to stop?

Q: Employee empowerment is an essential element of quality management, especially in

Employee empowerment is an essential element of quality management, especially in services. From your own experience, cite instances where a service provider empowered its employee to go the extra mil...

Q: You have been appointed head of quality control for your organization (

You have been appointed head of quality control for your organization (a firm you have worked at or your college). During the first month, you interview disciples of Deming, Juran, and Crosby. Each se...

Q: A critical concept introduced in this chapter was that of the value

A critical concept introduced in this chapter was that of the value proposition. Explore two competing products (e.g., RIM’s Blackberry and Apple’s IPhone). Identify the underlying value propositions...

Q: It has been said that quality management is really a “people

It has been said that quality management is really a “people” system, more than a technical system. If this is true, what conditions must first be in place for a firm to be successful with quality man...

Q: The chapter noted that digital technologies are giving firms and their consumers

The chapter noted that digital technologies are giving firms and their consumers increased visibility into the supply chain and its activities. Would this visibility be important to you? Why? Would yo...

Q: Pick a product good or service that you are interested in consuming

Pick a product good or service that you are interested in consuming sometime in the near future. Analyze the offerings of two competing firms. How do the products compare on various dimensions of qual...

Q: Late on the evening of Sunday, April 14, 1912,

Late on the evening of Sunday, April 14, 1912, RMS Titanic, while on her maiden voyage, struck an iceberg about two days from New York City. Within three hours, she was gone (Monday, April 15, 1912)....

Q: Things were not going well at Bully Boy Products (BBP).

Things were not going well at Bully Boy Products (BBP). BBP was a regional producer of organic fertilizer, potting soil, growing loam, and various gardening products for the discriminating gardener. I...

Q: Roberta Brown sat at her desk and looked through the preliminary slide

Roberta Brown sat at her desk and looked through the preliminary slide deck she had prepared. This presentation had to be good. In two weeks she would be giving the presentation to the top management...