Explain what happens in the entrepreneurial process.
> It’s estimated that the average corporate user sends and receives some 112 e-mails daily. That’s about 14 e-mails per hour, and even if half of those don’t require a lot of time and concentration, that level of e-mail volume can be stressful and lead to
> How might a manager use personality traits to improve employee selection in his or her department? Emotional intelligence? Discuss.
> Instead of worrying about job satisfaction, companies should be trying to create environments where performance is enabled.” What do you think this statement means? Explain. What’s your reaction to this statement? Do you agree? Disagree? Why?
> Describe what is meant by the term emotional intelligence. Provide an example of how it’s used in contemporary organizations.
> Clarify how individuals reconcile inconsistencies between attitudes and behaviors.
> Define the six important employee behaviors.
> Does the importance of knowledge of OB differ based on a manager’s level in the organization? If so, how? If not, why not? Be specific.
> Write down three attitudes you have. Identify the cognitive, affective, and behavioral components of those attitudes.
> How is an organization like an iceberg? Use the iceberg metaphor to describe the field of organizational behavior.
> How do you think scientific management theorists would react to the increased use of teams in organizations? How would behavioral science theorists react?
> Contrast the pros and cons of diverse teams.
> How important are excellent leaders to organizations? Well, the answer, in theory of course, would be very important. However, the answer as practiced by countless organizations might indicate otherwise. Only 38 percent of organizations have a formal fro
> What traits do you think good team players have? Do some research to answer this question and write a short report detailing your findings using a bulleted list format.
> To have a successful team, first find a great leader.” What do you think of this statement? Do you agree? Why or why not?
> Would you prefer to work alone or as part of a team? Why?
> All work teams are work groups, but not all work groups are work teams.” Do you agree or disagree with this statement? Discuss.
> How do you explain the popularity of work teams in countries such as the United States and Canada, whose national cultures place a high value on individualism?
> Contrast (a) self-managed and cross-functional teams, and (b) virtual and face-to-face teams.
> What challenges do managers face in managing global teams? How should those challenges be handled?
> Think of a group to which you belong (or have belonged). Trace its development through the stages of group development as shown in Exhibit 10–2 . How closely did its development parallel the group development model? How might the group development model
> What, in your view, constitutes sexual harassment? Describe how companies can minimize sexual harassment in the workplace.
> List the factors that influence employee compensation and benefits.
> As the number-one company on Fortune’s Best Company to Work For list for six straight years, Google must be doing something right! Actually, it does many things right! One thing that you might be surprised at is a self improvement course (one of many) th
> What are the benefits and drawbacks of realistic job previews? (Consider this question from both the perspective of the organization and the perspective of a potential employee.)
> Discuss the advantages and drawbacks of the various selection devices.
> Discuss the advantages and drawbacks of the various recruiting sources.
> Do you think it’s ethical for a prospective employer to delve into an applicant’s life by means of interviews, tests, and background investigations? What if those investigations involved looking at your Face book page or personal blogs? Explain your posi
> Some critics claim that corporate HR departments have outlived their usefulness and are not there to help employees but to shield the organization from legal problems. What do you think? What benefits are there to having a formal HRM process? What are th
> Discuss the external environmental factors that most directly affect the HRM process.
> Describe the six types of diversity found in organizations and how organizations should approach HR activities with a diverse workforce.
> How does HRM affect all managers?
> The boundary less organization has the potential to create a major shift in the way we work.” Do you agree or disagree with this statement? Explain.
> Researchers are now saying that efforts to simplify work tasks actually have negative results for both companies and their employees. Do you agree? Why or why not?
> Non-GMO, organic, locally sourced … these terms are now a common part of our food vocabulary, although not typically associated with fast food. Chipotle entered the fast-food scene in the early 1990s with a seemingly impossible goal of creating a healthy
> With the availability of information technology that allows employees to work anywhere, anytime, is organizing still an important managerial function? Why or why not?
> Explain the contingency factors that affect organizational design.
> Contrast mechanistic and organic organizations.
> “An organization can have no structure.” Do you agree or disagree with this statement? Explain.
> Can an organization’s structure be changed quickly? Why or why not? Should it be changed quickly? Why or why not?
> Describe the traditional and contemporary views of each of the six key elements of organizational design.
> Draw an organization chart of an organization with which you’re familiar (where you work, a student organization to which you belong, your college or university, etc.). Be very careful in showing the departments (or groups) and especially be careful to g
> Discuss what is meant by the term organization design.
> How can entrepreneurs be successful and balance the demands of their work and personal lives?
> What controlling issues does an entrepreneur need to be aware of?
> We said in the chapter that trust is the essence of leadership. Trust is an important aspect of an organization’s culture, and we already know the role that leaders/managers play in exemplifying and manifesting the culture. However, what happens when an
> In what ways does an entrepreneur need to be a leader?
> Describe some of the personality characteristics that researchers have identified about entrepreneurs.
> Why do you think many entrepreneurs find it hard to step aside and let others manage their business?
> How can environmental opportunities be identified?
> Why is entrepreneurship important to society?
> Do you think a person can be taught to be an entrepreneur? Why or why not?
> How are entrepreneurial ventures, small businesses, and selfemployed persons similar? Different?
> How does an innovative culture make an organization more effective? Could an innovative culture ever make an organization less effective? Why or why not?
> Research information on how to be a more creative person. Write down suggestions in a bulleted list format and be prepared to present your information in class.
> Does money buy happiness? Several of the 120 employees at Gravity Payments, a credit card processing company based in Seattle, are about to find out. The company’s founder, Dan Price, made the news in the spring of 2015 when he decided to bump up the sal
> Classical Approaches
> How do creativity and innovation differ?
> Why is organization development planned change? Explain how planned change is important for organizations in today’s dynamic environment.
> Organizations typically have limits to how much change they can absorb. As a manager, what signs would you look for that might suggest your organization has exceeded its capacity to change?
> How are opportunities, constraints, and demands related to stress? Give an example of each.
> Describe Lewin’s three-step change process. How is it different from the change process needed in the white-water rapids metaphor of change?
> Contrast the calm waters and white-water rapids metaphors of change. Which of these would you use to describe your current life? Why is that one your choice?
> How can organizations and individuals benefit from disruptive innovation? How can they not become victims of disruptive innovation?
> Why is managing change an integral part of every manager’s job?
> Do a personal SWOT analysis. Assess your personal strengths and weaknesses (skills, talents). What are you good at? What are you not so good at? What do you enjoy doing? Not enjoy doing? Then, identify career opportunities and threats by researching job
> What types of planning do you do in your personal life? Describe these plans in terms of being (a) strategic or operational, (b) short term or long term, (c) specific or directional, and (d) single-use or standing.
> Tweets. Twittering. Prior to 2006, the only definition we would have known for these words would have involved birds and the sounds they make. Now, practically everyone knows that Twitter is also an online platform—with 336 million monthly active users,
> Describe how managers can plan in today’s dynamic environment.
> Under what circumstances do you believe MBO would be most useful? Discuss.
> “Organizations that fail to plan are planning to fail.” Agree or disagree? Explain your position.
> What is a SWOT analysis, and why is it important to managers?
> Describe in detail the six-step strategic management process.
> Discuss why planning is beneficial.
> What role does, and should, technology play in planning?
> Contrast formal with informal planning.
> Why does a decision maker need to be creative? In which steps of the decision-making process is creativity likely to be most important?
> Why do you think organizations have increased the use of groups for making decisions and when would you recommend using groups to make decisions?
> What Is Value Chain Management and Why Is It Important?
> Explain how a manager might deal with making decisions under conditions of uncertainty.
> Describe a decision you’ve made that closely aligns with the assumptions of perfect rationality. Compare this decision with the process you used to select your college. Did you depart from the rational model in your college decisions? Explain.
> Is there a difference between wrong decisions and bad decisions? Why do good managers sometimes make wrong decisions? Bad decisions? How might managers improve their decision making skills?
> Because managers have so many powerful decision-making tools to use, they should be able to make more rational decisions.” Do you agree or disagree with this statement? Why?
> All of us bring biases to the decisions we make. What would be the drawbacks of having biases? Could there be any advantages to having biases? Explain. What are the implications for managerial decision making?
> Describe the eight steps in the decision-making process.
> What is big data? How can managers effectively use big data to improve their decision making? Should managers be cautious in using big data?
> Why is decision making often described as the essence of a manager’s job?
> Discuss specific ways managers can encourage ethical behavior.
> Describe how a manager would approach ethical decisions according to each of the three views on ethics.
> What Do I Need to Know About Operations Management?
> Should organizations be socially involved?
> How are social responsibility, social obligation, and social responsiveness different? Similar?
> How might the cultural differences in the GLOBE dimensions affect how managers (a) use work groups, (b) develop goals/plans, (c) reward outstanding employee performance, and (d) deal with employee conflict?
> What are the managerial implications of Hofstede’s research on cultural environments? The GLOBE study?
> Should managers be parochialistic? Why or why not?
> Describe the different types of global organizations and the ways that organizations can go global.
> How can organizational leaders be good role models when it comes to ethical behavior?
> How does the concept of a global village affect organizations and managers?
> Discuss the impact of a strong culture on organizations and managers.
> How is an organization’s culture formed and maintained?
> What Contemporary Issues Do Managers Face in Managing Operations?
