How do the contemporary theories of motivation compare to one another?
> What is the difference between automatic and controlled processing of persuasive messages?
> How will your organization deal with sabotage or misuse of the drones? The value of an R2D2 drone is $2,500.
> Who should get the drones initially? How can you justify your decision ethically? What restrictions for use should these people be given, and how do you think employees, both those who get drones and those who don’t, will react to this change?
> How might the R2D2 drones influence employee behavior? Do you think they will cause people to act more or less ethically? Why?
> Would you consider the Deliveroo and Uber Eats model a work-group or a work-team environment? Justify your answer based on the characteristics of groups and teams.
> What are the motivational benefits of the specific alternative work arrangements?
> What are the major ways that jobs can be redesigned?
> How do other differentiating characteristics factor into OB?
> How does the job characteristics model motivate individuals?
> What are the physiological, psychological, and behavioral symptoms of stress at work?
> How do employees respond to job satisfaction?
> What are the communication differences between downward, upward, and lateral communication sent through small-group networks and the grapevine?
> What are the potential environmental, organizational, and personal sources of stress at work and the role of individual and cultural differences?
> How can managers create a culture for change?
> How can resistance to change be overcome?
> What are the differences between the forces for change and planned change?
> What are the various roles of HR in the leadership of organizations?
> What are the methods of performance evaluation?
> What are the methods of initial selection?
> What conditions or context factors determine whether teams are effective?
> What is the value of various recruitment methods?
> How does national culture affect what happens when an organizational culture is transported to another country?
> What are the functions and process of communication?
> What are the similarities and differences in creating an ethical culture, a positive culture, and a spiritual culture?
> How does workplace discrimination undermine organizational effectiveness?
> How are mechanistic and organic structural models similar and different?
> How might downsizing affect organizational structures and employees?
> What are the characteristics of the virtual structure, the team structure, and the circular structure?
> What are the characteristics of the functional, bureaucracy, and matrix structures?
> What seven key elements define an organization’s structure?
> What are the challenges to our understanding of leadership?
> What are the five types of team arrangements?
> How can leaders have a positive impact on their organizations through building trust and mentoring?
> How do politics work in organizations?
> What is the difference between a group and a team?
> How do you explain the growing popularity of teams in organizations?
> How can cohesiveness and diversity support group effectiveness?
> How do status and size differences affect group performance?
> How do role requirements change in different situations?
> What are the key components of the punctuated-equilibrium model?
> What are the motivational benefits of intrinsic rewards?
> How can flexible benefits motivate employees?
> How does systematic study contribute to our understanding of OB?
> How can the different types of variable-pay programs increase employee motivation?
> How can employee involvement measures motivate employees?
> Most Chinese 15-year-olds spurn television, social media, and console gaming. On the other hand, many of the students do not excel in creative thinking or problem- solving. To what extent might this be an issue compared to other societies that might focu
> Social loafing is exposed in performance appraisals and other methods of assessing productivity and output. How should it be handled when it is exposed?
> Why does social loafing cause ethical dilemmas? What is it about social loafing that makes it difficult to cope with on a one-to-one basis if one of your colleagues does it?
> Why is employee job engagement important to managers?
> What are some of the different types of organizational justice and what are their outcomes?
> What are the key principles of self-efficacy theory, reinforcement theory, and expectancy theory?
> What are the similarities and differences between self-determination theory and goal- setting theory?
> What is the definition of organizational behavior (OB)?
> How is the rational model of decision making different from bounded rationality and intuition?
> What are the factors that influence our perception?
> How do Hofstede’s five value dimensions and the GLOBE framework differ?
> Now that you’ve read the chapter and Case Incident 2, do you think organizations should work harder to retain and hire older workers? Why or why not?
> In relation to this chapter’s Ethical Dilemma, one recent study found that employees may go out of their way to behave in a morally appropriate fashion after they have done something wrong (or have been accused of doing something wrong). For example, an
> Based on what you’ve discovered about your personality traits on the Big Five Model through your organizational behavior studies in Chapter 4, in which organizational structures might you work best?
> After reading Case Incident 2, do you think it is possible for organizations to merge more than one type of organizational structure and retain elements of each type? Is it possible for United Airlines to have both a bureaucratic and a more flexible stru
> From your reading of Case Incident 2 and the text, how do you think unions have changed organizational negotiation practices?
> Refer again to Case Incident 1. How do you think modern, open workspaces contribute to or inhibit employee conflicts?
> Refer again to Case Incident 2. HR departments are increasingly taking a proactive approach to ensuring that stress, depression, and anxiety are minimized in the workplace. As an HR professional, suggest how you might frame an all-encompassing program to
> Refer again to Case Incident 1. Have you ever felt pressured to work when you were ill? How did you respond? How might you respond now?
> With regard to Case Incident 2, how might an HR department unravel this type of situation once it has become public and immediate action is required?
> Refer again to Case Incident 1. What responsibility do you think HR professionals have in designing, supporting, and telling candidates about their organization’s internships?
> What are the differences between person–job fit and person–organization fit?
> Refer again to Case Incident 2. What might Patagonia do to reinforce its culture even further?
> From your reading of Case Incident 1, would you typify the culture as being functional or dysfunctional? Explain your view.
> Do you think leaders are more ethical now than ever before? Why or why not?
> Refer again to Case Incident 2. Why would a personalized leadership development program be preferable to a best-practices teaching program?
> Based on the Experiential Exercise and your reading of this chapter, what is your view of the tone of the email? Of its effectiveness? Is there another way this matter might have been handled and communicated?
> Based on Case Incident 1 and your reading of this chapter, how do you think gender differences in communication styles affect diversity in the workplace? What are some of the consequences of these differences?
> Based on the chapter discussion and Case Incident 2, what are some ways employees can make sure that they use impression management techniques effectively?
> In Case Incident 1, how would you encourage companies to appoint more female board members in the short term? In the long term?
> Refer again to Case Incident 2. Do you think you can read emotions from people’s eyes enough to react well to them in teams? Why or why not? (There are Reading the Mind from the Eyes tests online if you want to test your skill.)
> Refer again to Case Incident 1. Do you think having a self-managed team is always beneficial to managers? Why or why not?
> What are the strongest predictors of job search behavior?
> After reading Case Incident 1, what would you say are the managerial implications of fact finding and action taking for small and large groups?
> After reading Case Incident 2, do you feel subgroups are good or bad? Why or why not? What might be the alternative?
> Refer again to Case Incident 2. After Brexit, the UK industry will have to attract domestic workers. How might this be achieved? What steps would you take as a potential employer?
> Refer again to Ethical Dilemma 1. Do you think there is a way to design or redesign a job (or reward structures) so that the allocation of illegitimate tasks can be minimized? Why or why not?
> Refer again to Case Incident 1. What are the particular motivational issues facing organizations in the gig economy? Do the “self-employed” need no motivational support?
> Refer again to the Ethical Dilemma. Can you think of a situation in which students are rewarded for one thing when the intention was to reward something else? What could be or could have been done to change or stop this? Do you think the situation would
> Refer to Case Incident 1. In which job roles and work-based situations would individuals with high emotional intelligence perform better than highly intelligent ones?
> Refer again to the Ethical Dilemma. In what scenarios would you agree to having your emotions read and interpreted by your organization?
> Refer again to Case Incident 2. To what extent do you feel cyberloafing is an unethical use of company time and resources? From an HR perspective, how would you manage cyberloafing incidents?
> Refer again to Case Incident 1. Do you think that collaboration tools have helped society overall, or have they done more harm than good?
> How do the concepts of core self-evaluation (CSE), self-monitoring, and proactive personality help us to understand personality?
> Refer to the Ethical Dilemma in this chapter. What legal and procedural factors should have prevented this abuse of position from happening? Who is ultimately responsible for this situation?
> What do you feel are the pros and cons of extraversion and introversion for your work life? Can you increase desirable traits?
> Refer again to Case Incident 2. Some contend that job crafting sounds good in principle but is not necessarily practical for every job. What types of jobs are probably not good candidates for job-crafting activities?
> MyLab Management only—additional assisted-graded writing assignment.
> Refer again to Case Incident 2. Why do you think it is important to have educated, experienced statisticians on any team that is using big data for decision making? What might be the consequences of hiring someone with less experience?
> You have read the chapter and Case Incident 1, and let’s say that you are now an Apple manager whose employees are losing their jobs to overseas workers. What would you advise your teams to do in order to find re-employment in their professions? What typ
> Based on your reading from this chapter and the Ethical Dilemma, do you feel differently about posting anonymous comments online than you did before? Why or why not?
> As a recently appointed head of the team, what will be the most appropriate solution in this case, trying to resolve this situation yourself or reporting the case to general direction for possible disciplinary measures? Examine the pros and cons of each
> What would you change, if at all, about the way the team functions to ensure more active participation of all team members? Why?
> Do you think that sharing personal problems and helping one another can create a positive climate that favors inclusion and appreciation of each other? What does this exercise teach you about how to manage diversity at work?
> What are the strengths and weaknesses of the Myers-Briggs Type Indicator (MBTI) and the Big Five personality model?
