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Question: You are the operations manager for a

You are the operations manager for a manufacturing plant that produces pudding food products. One of your important responsibilities is to prepare an aggregate plan for the plant. This plan is an important input into the annual budget process. The plan provides information on production rates, manufacturing labor requirements, and projected finished goods inventory levels for the next year. You make those little boxes of pudding mix on packaging lines in your plant. A packaging line has a number of machines that are linked by conveyors. At the start of the line, the pudding is mixed; it is then placed in small packets. These packets are inserted into the small pudding boxes, which are collected and placed in cases that hold 48 boxes of pudding. Finally, 160 cases are collected and put on a pallet. The pallets are staged in a shipping area from which they are sent to four distribution centers. Over the years, the technology of the packaging lines has improved so that all the different flavors can be made in relatively small batches with no setup time to switch between flavors. The plant has 15 of these lines, but currently only 10 are being used. Six employees are required to run each line. The demand for this product fluctuates from month to month. In addition, there is a seasonal component, with peak sales before Thanksgiving, Christmas, and Easter each year. To complicate matters, at the end of the first quarter of each year the marketing group runs a promotion in which special deals are made for large purchases. Business is going well, and the company has been experiencing a general increase in sales. The plant sends product to four large distribution warehouses strategically located in the United States. Trucks move product daily. The amounts shipped are based on maintaining target inventory levels at the warehouses. These targets are calculated based on anticipated weeks of supply at each warehouse. Current targets are set at two weeks of supply. In the past, the company has had a policy of producing very close to what it expects sales to be because of limited capacity for storing finished goods. Production capacity has been adequate to support this policy. A sales forecast for next year has been prepared by the marketing department. The forecast is based on quarterly sales quotas, which are used to set up an incentive program for the salespeople. Sales are mainly to the large U.S. retail grocers. The pudding is shipped to the grocers from the distribution warehouses based on orders taken by the salespeople. Your immediate task is to prepare an aggregate plan for the coming year. The technical and economic factors that must be considered in this plan are shown next. /
You are the operations manager for a manufacturing plant that produces pudding food products. One of your important responsibilities is to prepare an aggregate plan for the plant. This plan is an important input into the annual budget process. The plan provides information on production rates, manufacturing labor requirements, and projected finished goods inventory levels for the next year. You make those little boxes of pudding mix on packaging lines in your plant. A packaging line has a number of machines that are linked by conveyors. At the start of the line, the pudding is mixed; it is then placed in small packets. These packets are inserted into the small pudding boxes, which are collected and placed in cases that hold 48 boxes of pudding. Finally, 160 cases are collected and put on a pallet. The pallets are staged in a shipping area from which they are sent to four distribution centers. Over the years, the technology of the packaging lines has improved so that all the different flavors can be made in relatively small batches with no setup time to switch between flavors. The plant has 15 of these lines, but currently only 10 are being used. Six employees are required to run each line. The demand for this product fluctuates from month to month. In addition, there is a seasonal component, with peak sales before Thanksgiving, Christmas, and Easter each year. To complicate matters, at the end of the first quarter of each year the marketing group runs a promotion in which special deals are made for large purchases. Business is going well, and the company has been experiencing a general increase in sales. The plant sends product to four large distribution warehouses strategically located in the United States. Trucks move product daily. The amounts shipped are based on maintaining target inventory levels at the warehouses.
These targets are calculated based on anticipated weeks of supply at each warehouse. Current targets are set at two weeks of supply. In the past, the company has had a policy of producing very close to what it expects sales to be because of limited capacity for storing finished goods. Production capacity has been adequate to support this policy. A sales forecast for next year has been prepared by the marketing department. The forecast is based on quarterly sales quotas, which are used to set up an incentive program for the salespeople. Sales are mainly to the large U.S. retail grocers. The pudding is shipped to the grocers from the distribution warehouses based on orders taken by the salespeople. Your immediate task is to prepare an aggregate plan for the coming year. The technical and economic factors that must be considered in this plan are shown next.

             /

Technical and Economic Information
1. The plant runs 5 days each week, and currently is running 10 lines with no overtime. Each line requires six people to run. For planning purposes, the lines are run for 7.5 hours each normal shift. Employees, though, are paid for eight hours’ work. It is possible to run up to two hours of overtime each day, but it must be scheduled for a week at a time, and all the lines must run overtime when it is scheduled. Workers are paid $20.00/hour during a regular shift and $30.00/hour on overtime. The standard production rate for each line is 450 cases/hour. 
 2. The marketing forecast for demand is as follows: Q1—2,000; Q2—2,200; Q3—2,500; Q4—2,650; and Q1 (next year)—2,200. These numbers are in 1,000-case units. Each number represents a 13-week forecast. 
 3. Management has instructed manufacturing to maintain a two-week safety stock supply of pudding inventory in the warehouses. The two-week supply should be based on future expected sales. The following are ending inventory target levels to comply with the safety stock requirement for each quarter: Q1—338; Q2—385; Q3—408; Q4—338. 
 4. Inventory carrying cost is estimated by accounting to be $1.00 per case per year. This means that if a case of pudding is held in inventory for an entire year, the cost to just carry that case in inventory is $1.00. If a case is carried for only one week, the cost is $1.00/52, or $0.01923. The cost is proportional to the time carried in inventory. There are 200,000 cases in inventory at the beginning of Q1 (this is 200 cases in the 1,000-case units that the forecast is given in). 
5. If a stock out occurs, the item is backordered and shipped at a later date. The cost when a backorder occurs is $2.40 per case due to the loss of goodwill and the high cost of emergency shipping. 
6. The human resource group estimates that it costs $5,000 to hire and train a new production employee. It costs $3,000 to lay off a production worker. 
7. Make the following assumptions in your cost calculations: 
 ∙ Inventory costs are based on inventory in excess of the safety stock requirement. 
 ∙ backorder costs are incurred on the negative deviation from the planned safety stock       requirement, even though planned inventory may be positive. 
∙ Overtime must be used over an entire quarter and should be based on hours per day over that     time. 

 Questions 
 1. Prepare an aggregate plan for the coming year, assuming that the sales forecast is perfect. Use the worksheet “Bradford Manufacturing” that is in the “19 Sales and Operations Planning” spreadsheet. In the worksheet, an area has been designated for your aggregate plan solution. Supply the number of packaging lines to run and the number of overtime hours for each quarter. You will need to set up the cost calculations in the spreadsheet. You may want to try using the Excel Solver to find a low-cost solution. Remember that your final solution needs an integer number of lines and an integer number of overtime hours for each quarter. (Solutions that require 8.9134 lines and 1.256 hours of overtime are not feasible.) It is important that your spreadsheet calculations are set up so that any values in the number of lines and overtime hours rows evaluates correctly. Your spreadsheet will be evaluated based on this. 
 

 2. Find a solution to the problem that goes beyond just minimizing cost. Prepare a short write-up that describes the process you went through to find your solution and that justifies why you think it is a good solution.
Technical and Economic Information 1. The plant runs 5 days each week, and currently is running 10 lines with no overtime. Each line requires six people to run. For planning purposes, the lines are run for 7.5 hours each normal shift. Employees, though, are paid for eight hours’ work. It is possible to run up to two hours of overtime each day, but it must be scheduled for a week at a time, and all the lines must run overtime when it is scheduled. Workers are paid $20.00/hour during a regular shift and $30.00/hour on overtime. The standard production rate for each line is 450 cases/hour. 2. The marketing forecast for demand is as follows: Q1—2,000; Q2—2,200; Q3—2,500; Q4—2,650; and Q1 (next year)—2,200. These numbers are in 1,000-case units. Each number represents a 13-week forecast. 3. Management has instructed manufacturing to maintain a two-week safety stock supply of pudding inventory in the warehouses. The two-week supply should be based on future expected sales. The following are ending inventory target levels to comply with the safety stock requirement for each quarter: Q1—338; Q2—385; Q3—408; Q4—338. 4. Inventory carrying cost is estimated by accounting to be $1.00 per case per year. This means that if a case of pudding is held in inventory for an entire year, the cost to just carry that case in inventory is $1.00. If a case is carried for only one week, the cost is $1.00/52, or $0.01923. The cost is proportional to the time carried in inventory. There are 200,000 cases in inventory at the beginning of Q1 (this is 200 cases in the 1,000-case units that the forecast is given in). 5. If a stock out occurs, the item is backordered and shipped at a later date. The cost when a backorder occurs is $2.40 per case due to the loss of goodwill and the high cost of emergency shipping. 6. The human resource group estimates that it costs $5,000 to hire and train a new production employee. It costs $3,000 to lay off a production worker. 7. Make the following assumptions in your cost calculations: ∙ Inventory costs are based on inventory in excess of the safety stock requirement. ∙ backorder costs are incurred on the negative deviation from the planned safety stock requirement, even though planned inventory may be positive. ∙ Overtime must be used over an entire quarter and should be based on hours per day over that time. Questions 1. Prepare an aggregate plan for the coming year, assuming that the sales forecast is perfect. Use the worksheet “Bradford Manufacturing” that is in the “19 Sales and Operations Planning” spreadsheet. In the worksheet, an area has been designated for your aggregate plan solution. Supply the number of packaging lines to run and the number of overtime hours for each quarter. You will need to set up the cost calculations in the spreadsheet. You may want to try using the Excel Solver to find a low-cost solution. Remember that your final solution needs an integer number of lines and an integer number of overtime hours for each quarter. (Solutions that require 8.9134 lines and 1.256 hours of overtime are not feasible.) It is important that your spreadsheet calculations are set up so that any values in the number of lines and overtime hours rows evaluates correctly. Your spreadsheet will be evaluated based on this.
You are the operations manager for a manufacturing plant that produces pudding food products. One of your important responsibilities is to prepare an aggregate plan for the plant. This plan is an important input into the annual budget process. The plan provides information on production rates, manufacturing labor requirements, and projected finished goods inventory levels for the next year. You make those little boxes of pudding mix on packaging lines in your plant. A packaging line has a number of machines that are linked by conveyors. At the start of the line, the pudding is mixed; it is then placed in small packets. These packets are inserted into the small pudding boxes, which are collected and placed in cases that hold 48 boxes of pudding. Finally, 160 cases are collected and put on a pallet. The pallets are staged in a shipping area from which they are sent to four distribution centers. Over the years, the technology of the packaging lines has improved so that all the different flavors can be made in relatively small batches with no setup time to switch between flavors. The plant has 15 of these lines, but currently only 10 are being used. Six employees are required to run each line. The demand for this product fluctuates from month to month. In addition, there is a seasonal component, with peak sales before Thanksgiving, Christmas, and Easter each year. To complicate matters, at the end of the first quarter of each year the marketing group runs a promotion in which special deals are made for large purchases. Business is going well, and the company has been experiencing a general increase in sales. The plant sends product to four large distribution warehouses strategically located in the United States. Trucks move product daily. The amounts shipped are based on maintaining target inventory levels at the warehouses.
These targets are calculated based on anticipated weeks of supply at each warehouse. Current targets are set at two weeks of supply. In the past, the company has had a policy of producing very close to what it expects sales to be because of limited capacity for storing finished goods. Production capacity has been adequate to support this policy. A sales forecast for next year has been prepared by the marketing department. The forecast is based on quarterly sales quotas, which are used to set up an incentive program for the salespeople. Sales are mainly to the large U.S. retail grocers. The pudding is shipped to the grocers from the distribution warehouses based on orders taken by the salespeople. Your immediate task is to prepare an aggregate plan for the coming year. The technical and economic factors that must be considered in this plan are shown next.

             /

Technical and Economic Information
1. The plant runs 5 days each week, and currently is running 10 lines with no overtime. Each line requires six people to run. For planning purposes, the lines are run for 7.5 hours each normal shift. Employees, though, are paid for eight hours’ work. It is possible to run up to two hours of overtime each day, but it must be scheduled for a week at a time, and all the lines must run overtime when it is scheduled. Workers are paid $20.00/hour during a regular shift and $30.00/hour on overtime. The standard production rate for each line is 450 cases/hour. 
 2. The marketing forecast for demand is as follows: Q1—2,000; Q2—2,200; Q3—2,500; Q4—2,650; and Q1 (next year)—2,200. These numbers are in 1,000-case units. Each number represents a 13-week forecast. 
 3. Management has instructed manufacturing to maintain a two-week safety stock supply of pudding inventory in the warehouses. The two-week supply should be based on future expected sales. The following are ending inventory target levels to comply with the safety stock requirement for each quarter: Q1—338; Q2—385; Q3—408; Q4—338. 
 4. Inventory carrying cost is estimated by accounting to be $1.00 per case per year. This means that if a case of pudding is held in inventory for an entire year, the cost to just carry that case in inventory is $1.00. If a case is carried for only one week, the cost is $1.00/52, or $0.01923. The cost is proportional to the time carried in inventory. There are 200,000 cases in inventory at the beginning of Q1 (this is 200 cases in the 1,000-case units that the forecast is given in). 
5. If a stock out occurs, the item is backordered and shipped at a later date. The cost when a backorder occurs is $2.40 per case due to the loss of goodwill and the high cost of emergency shipping. 
6. The human resource group estimates that it costs $5,000 to hire and train a new production employee. It costs $3,000 to lay off a production worker. 
7. Make the following assumptions in your cost calculations: 
 ∙ Inventory costs are based on inventory in excess of the safety stock requirement. 
 ∙ backorder costs are incurred on the negative deviation from the planned safety stock       requirement, even though planned inventory may be positive. 
∙ Overtime must be used over an entire quarter and should be based on hours per day over that     time. 

 Questions 
 1. Prepare an aggregate plan for the coming year, assuming that the sales forecast is perfect. Use the worksheet “Bradford Manufacturing” that is in the “19 Sales and Operations Planning” spreadsheet. In the worksheet, an area has been designated for your aggregate plan solution. Supply the number of packaging lines to run and the number of overtime hours for each quarter. You will need to set up the cost calculations in the spreadsheet. You may want to try using the Excel Solver to find a low-cost solution. Remember that your final solution needs an integer number of lines and an integer number of overtime hours for each quarter. (Solutions that require 8.9134 lines and 1.256 hours of overtime are not feasible.) It is important that your spreadsheet calculations are set up so that any values in the number of lines and overtime hours rows evaluates correctly. Your spreadsheet will be evaluated based on this. 
 

 2. Find a solution to the problem that goes beyond just minimizing cost. Prepare a short write-up that describes the process you went through to find your solution and that justifies why you think it is a good solution.
2. Find a solution to the problem that goes beyond just minimizing cost. Prepare a short write-up that describes the process you went through to find your solution and that justifies why you think it is a good solution.





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Employee i 21 3 Heme 4 Bill Le Stannon Mackrthu Itelinda Ovarmip Forecast Demand by Quarter (1,000 Case Units) 3,000 2,500 2,000 1,500 1,000 500 2nd (14-26) 3rd (27-39) 1st 4th 1st (1-13) (40-52) (Next Year)


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> One unit of A is made of one unit of B and one unit of C. B is made of four units of C and one unit each of E and F. C is made of two units of D and one unit of E. E is made of three units of F. Item C has a lead time of one week; items A, B, E, and F ha

> What phrase refers to the idea that every step in supply chain processes that deliver goods and services to the customer should create value?

> What is value stream mapping?

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> Consider a department store. Which departments probably should not be located near each other? Would any departments benefit from close proximity?

> Big10Sweaters.com is a new company started last year by two recent college graduates. The idea behind the company was simple. It will sell premium logo sweaters for Big Ten colleges with one major, unique feature. This unique feature is a special large m

> What category of planning covers a period from a day to six months, with daily or weekly time increments?

> Major operations and supply planning activities can be grouped into categories based on the relevant time range of the activity. What time range category does sales and operations planning fit into?

> What strategy do the following organizations seem to use to manage customer-introduced variability? a. EBay b. Ritz-Carlton Hotels c. New airline check-in procedures

> List some practical limits to economies of scale; that is, when should a plant stop growing?

> The essence of yield management is the ability to manage what?

> In a yield management system, pricing differences must appear logical and justified to the customer. The basis for this justification is commonly called what?

> Under what type of demand is yield management most effective?

> The widespread scientific application of yield management began within what industry?

> Refer to Example 14.1 as the basis for this problem. Meritor hires a team of consultants. The consultants suggest a partial robotic automation, as well as an increase in safety stock to 12.5 percent. Meritor implements these suggestions. The result is an

> How would you show a pull system in VSM Symbols between the blanking and CNC stages of the bolt manufacturing solved problems?

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> List at least three of the four costs relevant to the aggregate production plan.

> What is the term for a more complex production strategy that combines approaches from more than one basis strategy?

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> Suppose you were the manager of a restaurant and you were told honestly that a couple eating dinner had just seen a mouse. What would you say to them? How would you recover from this service crisis?

> Plan production for a four-month period: February through May. For February and March, you should produce to exact demand forecast. For April and May, you should use overtime and inventory with a stable workforce; stable means that the number of workers

> What capacity problems are encountered when a new drug is introduced to the market?

> Develop a production plan and calculate the annual cost for a firm whose demand forecast is fall, 10,000; winter, 8,000; spring, 7,000; summer, 12,000. Inventory at the beginning of fall is 500 units. At the beginning of fall, you currently have 30 worke

> Helter Industries, a company that produces a line of women’s bathing suits, hires temporaries to help produce its summer product demand. For the current four-month rolling schedule, there are three temps on staff and 12 full-time employ

> A bottling plant fills 2,400 bottles every two hours. The lead time is 40 minutes and a container accommodates 120 bottles. The safety stock is 10 percent of expected demand. How many kanban cards are needed?

> Develop a production schedule to produce the exact production requirements by varying the workforce size for the following problem. Use the example in the chapter as a guide (Plan 1). The monthly forecasts for Product X for January, February, and March a

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> Refer to Exhibit 5.6. Why is it that the “critical zone” begins at a utilization rate of about 70 percent in a typical service operation? Draw upon your own experiences as either a customer or a server in common serv

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> How does forecast accuracy relate, in general, to the practical application of the aggregate planning models discussed in the chapter?

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> Here are the data for the past 21 months for actual sales of a particular product: Develop a forecast for the fourth quarter using a three-quarter, weighted moving average. Weight the most recent quarter 0.5, the second most recent 0.25, and the third

> What category of forecasting techniques uses managerial judgment in lieu of numerical data?

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> Which qualitative forecasting technique was developed to ensure the input from every participant in the process is weighted equally?

> What forecasting technique makes use of written surveys or telephone interviews?

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> Given the following history, use a three-quarter moving average to forecast the demand for the third quarter of this year. Note, the 1st quarter is Jan, Feb, and Mar; 2nd quarter Apr, May, Jun; 3rd quarter Jul, Aug, Sep; and 4th quarter Oct, Nov, Dec.

> The following are sales revenues for a large utility company for years 1 through 11. Forecast revenue for years 12 through 15. Because we are forecasting four years into the future, you will need to use linear regression as your forecasting method.

> Sales by quarter for last year and the first three quarters of this year were as follows. Using a procedure that you develop that captures the change in demand from last year to this year and also the seasonality in demand, forecast expected sales for

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> The following table shows the past two years of quarterly sales information. Assume that there are both trend and seasonal factors and that the seasonal cycle is one year. Use time series decomposition to forecast quarterly sales for the next year.

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> Zeus Computer Chips, Inc. used to have major contracts to produce the Centrino-type chips. The market has been declining during the past three years because of the quad-core chips, which it cannot produce, so Zeus has the unpleasant task of forecasting n

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> Here are the actual tabulated demands for an item for a nine-month period (January through September). Your supervisor wants to test two forecasting methods to see which method was better over this period. a. Forecast April through September using a thr

> What are some reasons for a plant to maintain a capacity cushion? How about a negative capacity cushion?

> Which phase of the generic development process involves construction and evaluation of multiple preproduction versions of the product?

> The tracking signals computed using past demand history for three different products are as follows. Each product used the same forecasting technique. Discuss the tracking signals for each and what the implications are. TS 1 TS 2 TS 3 1 -2.70 1.54

> What term refers to the concept of doing things right the first time, and when problems occur, stopping the process to fix the source of the problem?

> Historical demand for a product is a. Using a weighted moving average with weights of 0.60, 0.30, and 0.10, find the July forecast. b. Using a simple three-month moving average, find the July forecast. c. Using single exponential smoothing with Î

2.99

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