Total quality management (TQM) is an ongoing process of detecting and reducing or eliminating errors. The focus is to improve the quality of an organization's outputs, including goods and services, through the continual improvement of internal practices.
On the Other hand, Fundamentals of Quality Control and Improvement has four main components: quality planning, quality assurance, quality control and quality improvement. Quality management is focused not only on product and service quality, but also on the means to achieve it
