Questions from Total Quality Management


Q: An insurance company wants to estimate the premium to be charged for

An insurance company wants to estimate the premium to be charged for a $200,000 homeowner’s policy that covers fire, theft, vandalism, and natural calamities. Flood and earthquakes are not covered. Th...

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Q: An insertion machine in printed circuit board manufacturing has an insertion rate

An insertion machine in printed circuit board manufacturing has an insertion rate of 5000 parts per hour. From historical data, it is known that the error rate is 300 parts per million parts inserted....

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Q: A wave soldering process is used in printed circuit boards. It

A wave soldering process is used in printed circuit boards. It is known that the error rate is 200 per million solders, where errors occur randomly and independently. A given board requires 5000 solde...

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Q: The number of times a Web server is accessed per minute is

The number of times a Web server is accessed per minute is known to follow a Poisson distribution. A random sample of size 8, each over a minute, shows the number of times that the server is accessed...

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Q: Two types of defects are observed in the production of integrated circuit

Two types of defects are observed in the production of integrated circuit boards. It is estimated that 6% of the boards have solder defects and 3% have some surface-finish defects. The occurrences of...

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Q: The following times (in minutes) to process hot-rolled

The following times (in minutes) to process hot-rolled steel are observed for a random sample of size 10: (a) Find the mean, median, and mode of the processing times. Interpret the differences between...

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Q: A pharmaceutical company making antibiotics has to abide by certain standards set

A pharmaceutical company making antibiotics has to abide by certain standards set by the Food and Drug Administration. The company performs some testing on the strength of the antibiotic. In a case of...

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Q: A company involved in making solar panels estimates that 3% of

A company involved in making solar panels estimates that 3% of its product are nonconforming. If a random sample of 5 items is selected from the production output, what is the probability that none ar...

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Q: A university has purchased a service contract for its computers and pays

A university has purchased a service contract for its computers and pays $20 annually for each computer. Maintenance records show that 8% of the computers require some sort of servicing during the yea...

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Q: State and explain each rule for determining out-of-control

State and explain each rule for determining out-of-control points.

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