Questions from Total Quality Management


Q: The probability of an electronic sensor malfunctioning is known to be 0

The probability of an electronic sensor malfunctioning is known to be 0.10. A random sample of 12 sensors is chosen. Find the probability that: (a) at least 3 will malfunction. (b) no more than 5 will...

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Q: A process is known to produce 5% nonconforming items. A

A process is known to produce 5% nonconforming items. A sample of 40 items is selected from the process. (a) What is the distribution of the nonconforming items in the sample? (b) Find the probability...

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Q: The guidance system design of a satellite places several components in parallel

The guidance system design of a satellite places several components in parallel. The system will function as long as at least one of the components is operational. In a particular satellite, 4 such co...

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Q: In a lot of 200 electrical fuses, 20 are known to

In a lot of 200 electrical fuses, 20 are known to be nonconforming. A sample of 10 fuses is selected. (a) What is the probability distribution of the number of nonconforming fuses in the sample? What...

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Q: A local hospital estimates that the number of patients admitted daily to

A local hospital estimates that the number of patients admitted daily to the emergency room has a Poisson probability distribution with a mean of 4.0. What is the probability that on a given day: (a)...

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Q: The impact of three different advertising techniques is being studied by a

The impact of three different advertising techniques is being studied by a marketing firm. Sales, in thousand dollars, categorized in four groups are shown for each advertising technique for 200 rando...

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Q: A survey asked customers to rate their overall satisfaction with a service

A survey asked customers to rate their overall satisfaction with a service company as well as the speed in responding to their requests. For both questions, a rating scale of 1–5 was...

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Q: Refer to Table 5-7 and the patient satisfaction survey form

Refer to Table 5-7 and the patient satisfaction survey form with 22 items. Data from Table 5-7: Patients were asked to rate their perceived level of satisfaction on a five-point ordinal Likert scale...

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Q: Consider the five items on timeliness of operations as listed in Table

Consider the five items on timeliness of operations as listed in Table 5-7. A summary of the survey responses on patient satisfaction for each item, by the percentage in each rating category, is shown...

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Q: Consider Table 5-15 on the summary of patient satisfaction ratings

Consider Table 5-15 on the summary of patient satisfaction ratings on survey items related to timeliness of operations. Suppose the percentages are based on a response from a total of 200 patients. Re...

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