Questions from Business Communication

Q: “A message can’t sound official unless it has an impersonal style

“A message can’t sound official unless it has an impersonal style and uses business jargon.” Discuss.

Q: “Please submit your payment at your earliest convenience.” Is this

“Please submit your payment at your earliest convenience.” Is this a courteous sentence? Why or why not?

Q: What would be a way of doing more than would be necessary

What would be a way of doing more than would be necessary in the following situations? 1. You work at the paint desk of a home-improvements store. A customer asks you what kind of paint she should us...

Q: Identify specific software tools that assist with constructing written messages. Explain

Identify specific software tools that assist with constructing written messages. Explain what each does.

Q: “I’m nervous about deliberately employing positive wording. I think people

“I’m nervous about deliberately employing positive wording. I think people like writers who shoot straight, and I worry that they’d think I was being deceptive.” Discuss.

Q: What are the prevailing attitudes in our culture toward the following,

What are the prevailing attitudes in our culture toward the following, and how can those attitudes affect our communication with nonnatives?

Q: What are the prevailing attitudes in our culture toward the following,

What are the prevailing attitudes in our culture toward the following, and how can those attitudes affect our communication with nonnatives?

Q: Assume that you’ve just been made manager of a team of young

Assume that you’ve just been made manager of a team of young employees that includes a recent hire from Asia. Many people from Asian countries feel that it is inappropriate to bother their boss or exp...

Q: On a recent trip to India, Mr. Yang, a

On a recent trip to India, Mr. Yang, a prominent Chinese executive, dined with his client, Himanshu Jain. Mr. Yang commented that the food was spicy, which Mr. Jain interpreted as an opportunity to di...

Q: Compare the two email messages below. Both were written to inform

Compare the two email messages below. Both were written to inform the reader that the writer’s company had been charged too much for an ad published in the reader’s magazine. The first (with both Japa...