Questions from Business Communication


Q: What are the principal causes of lack of unity in sentences?

What are the principal causes of lack of unity in sentences?

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Q: Style experts advise against monotonous-sounding writing—that is,

Style experts advise against monotonous-sounding writing—that is, writing that has a droning, “blah-blah” effect when read aloud. What advice in this chapter might help you avoid this kind of style?

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Q: Describe and illustrate the three main transitional devices.

Describe and illustrate the three main transitional devices.

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Q: Discuss this comment: “Using the you-viewpoint is ethically

Discuss this comment: “Using the you-viewpoint is ethically shady since the real purpose of business communication is to advance the writer or speaker’s goals. Your communication should be honest abou...

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Q: Why are brochures important business documents?

Why are brochures important business documents?

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Q: In what way, if any, could using the you-

In what way, if any, could using the you-viewpoint when writing to someone you don’t like (for example, someone who has complained unreasonably about something) be justified?

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Q: “If common business phrases apply to a situation, why not

“If common business phrases apply to a situation, why not use them? Rubber stamps save time, and in business time is money. Plus, people are used to these expressions.”

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Q: Discuss situations where the following email forms of an order acknowledgment would

Discuss situations where the following email forms of an order acknowledgment would be preferred: form message and a special message.

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Q: Negative announcements usually need to include much more than the announcement.

Negative announcements usually need to include much more than the announcement. Explain.

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Q: Give examples of negative announcements that would be appropriately written in the

Give examples of negative announcements that would be appropriately written in the direct order.

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