Questions from Business Communication

Q: Why is the direct order generally used in the shorter reports?

Why is the direct order generally used in the shorter reports? When is the indirect order desirable for such reports?

Q: If you were giving a presentation and you saw that your audience’s

If you were giving a presentation and you saw that your audience’s eyes were glazing over, what might you do to regain their attention?

Q: As meetings should be democratic, everyone present should be permitted to

As meetings should be democratic, everyone present should be permitted to talk as much as he or she wants without interference from the leader. Discuss.

Q: Discuss why we have difficulty listening well.

Discuss why we have difficulty listening well.

Q: Being able to start a conversation is especially important when meeting clients

Being able to start a conversation is especially important when meeting clients in social settings. Discuss the types of topics that would and would not be appropriate.

Q: What are three techniques for approaching difficult conversations?

What are three techniques for approaching difficult conversations?

Q: Using this chapter’s discussion of communication, explain how people reading or

Using this chapter’s discussion of communication, explain how people reading or hearing the same message can disagree on its meaning.

Q: Discuss the appropriateness of beginning a cover message with these words:

Discuss the appropriateness of beginning a cover message with these words: “This is to apply for . . .” and “I would like to. . . . ”

Q: What is meant by parallelism of headings?

What is meant by parallelism of headings?

Q: 1. Your misunderstanding of our January 7 email caused you to

1. Your misunderstanding of our January 7 email caused you to make this mistake. 2. We hope this delay has not inconvenienced you. If you will be patient, we will get the order to you as soon as our s...