Questions from General Operations Management


Q: Give an example of a good and a service that exhibit these

Give an example of a good and a service that exhibit these seasonal demand patterns: a. Annual b. Monthly c. Weekly d. Daily

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Q: Why is it important to adopt a big-picture approach to

Why is it important to adopt a big-picture approach to capacity planning?

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Q: Identify four potential unethical actions or inactions related to capacity planning,

Identify four potential unethical actions or inactions related to capacity planning, and the ethical principle each violates.

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Q: A computer repair service has a design capacity of 80 repairs per

A computer repair service has a design capacity of 80 repairs per day. Its effective capacity, however, is 64 repairs per day, and its actual output is 62 repairs per day. The manager would like to in...

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Q: Explain the meaning of the phrase “Hours versus ours.”

Explain the meaning of the phrase “Hours versus ours.”

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Q: Do you consider restaurant outsourcing to be dishonest? Unethical? Explain

Do you consider restaurant outsourcing to be dishonest? Unethical? Explain.

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Q: Why is it important for the various functional areas of a business

Why is it important for the various functional areas of a business organization to collaborate?

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Q: In some instances the outsourced service occurs in a different location,

In some instances the outsourced service occurs in a different location, while in others it takes place inside the organization doing the outsourcing, as the food service did in this case. What advant...

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Q: A producer of felt-tip pens has received a forecast of

A producer of felt-tip pens has received a forecast of demand of 30,000 pens for the coming month from its marketing department. Fixed costs of $25,000 per month are allocated to the felt-tip operatio...

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Q: A real estate agent is considering changing her cell phone plan.

A real estate agent is considering changing her cell phone plan. There are three plans to choose from, all of which involve a monthly service charge of $20. Plan A has a cost of $.45 a minute for dayt...

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