Questions from General Operations Management


Q: Define the terms quality of design and quality of conformance.

Define the terms quality of design and quality of conformance.

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Q: Describe the quality–ethics connection.

Describe the quality–ethics connection.

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Q: Why might some workers prefer not to work in a lean production

Why might some workers prefer not to work in a lean production environment?

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Q: List the steps of problem solving.

List the steps of problem solving.

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Q: Why are bar codes being used in hospitals?

Why are bar codes being used in hospitals?

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Q: In repetitive operations it is often possible to automatically check for quality

In repetitive operations it is often possible to automatically check for quality and then reject parts that are unacceptable. In those situations, does that mean that control charts arent needed? Expl...

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Q: What is the purpose of a control chart?

What is the purpose of a control chart?

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Q: Why is order of observation important in process control?

Why is order of observation important in process control?

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Q: If all observations are within control limits, does that guarantee that

If all observations are within control limits, does that guarantee that the process is random? Explain.

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Q: What two basic assumptions must be satisfied in order to use a

What two basic assumptions must be satisfied in order to use a process capability index?

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