Questions from General Operations Management


Q: What are the keys to supplier relationship management?

What are the keys to supplier relationship management?

See Answer

Q: Describe how the view of operations as a process can be applied

Describe how the view of operations as a process can be applied to the following types of work: a. Acquisition of another company. b. Closing the books at the end of the year. c. Marketing research fo...

See Answer

Q: Suppose a car you want to buy has five choices for interior

Suppose a car you want to buy has five choices for interior colors, three types of radios, three engine choices, two battery types (regular and heavy duty), 10 exterior colors, two transmission choice...

See Answer

Q: What are some of the classic signs of an unfocused operation?

What are some of the classic signs of an unfocused operation?

See Answer

Q: How can we use the service delivery system matrix to improve service

How can we use the service delivery system matrix to improve service operations?

See Answer

Q: Analyze the service blueprints in problem 12 for possible improvements. Use

Analyze the service blueprints in problem 12 for possible improvements. Use the flow, time, quantity, quality, and cost questions.

See Answer

Q: Identify some of the seven forms of waste in the following situations

Identify some of the seven forms of waste in the following situations. a. Restaurant b. Doctor’s office

See Answer

Q: Why is ISO 9000 considered a first step or a basic approach

Why is ISO 9000 considered a first step or a basic approach to quality?

See Answer

Q: Classify the following types of processes as continuous, assembly line,

Classify the following types of processes as continuous, assembly line, batch, job shop, or project: a. Doctor’s office b. Automatic car wash c. College curriculum d. Studying for an exam e. Registrat...

See Answer

Q: If an organization was using neither lean nor Six Sigma, how

If an organization was using neither lean nor Six Sigma, how would you decide which approach to use first?

See Answer